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FAQs

Showing 1 to 23 out of 23 results found

Do you have pool bar?

No, we don't have pool bar.

How many people can stay in your Lofts Pool View Room?

Lofts Pool View Room is for 2 adults and 2 children under 12 years old. 

Can we check-in in midnight?

Our reception is 24 hours service.

Can you arrange full day tour or other activities?

We regret that we are not handling outside tour, but we can help you to contact outside company to arrange this.

Can you please advise if Laguna pool access room can accommodate 2 adults and 1 child?

Our laguna pool access room can accommodate 2 adults only, children is strictly not allowed to stay at our Laguna room for safety precaution

Do you have 24 hours room service?

Yes, our room service is available for 24 hours service

Do you have an interconnecting room?

Our connecting rooms are only available on our Superior pool view Rooms and Premiere pool view rooms. The configuration is 1 King room connected to 1 Twin Room.

Do you have free shuttle to shopping center?

Yes, we have free shuttle to Bali collection nusa dua shopping center on schedule

Do you have internet access?

Yes, we have free wifi access in all area in the hotel

Do you have private beach or how far the beach from your hotel?

We do not have private beach, the nearby beach only 5 minutes from our hotel and we are provide free shuttle every hour to the beach

Do you have spa facilities?

Yes, we do have on 3rd floor

Do you have TWIN BED in Laguna pool access room?

Our laguna pool access room has only KING size bed, children is strictly not allowed to stay at our Laguna room for safety precaution

Do you have vegetarian menu?

Yes, we have selected vegetarian menu

Do you provide an extra bed and how much the cost?

Yes we are provide an extrabed, it will cost IDR 300.000 nett/night including breakfast

Do you provide baby cot and how much the cost?

Yes, we are provide baby cot for free (no extra cost)

Do you provide baby sitting?

We do not provide baby sitting, we could contact from outside company if required

How far is the airport from the hotel?

It is about 19 km from Ngurah Rai International Airport.

How is the Child policy?

For children under 5 years old stay free of charge
All children under 12 years are charged 50% for breakfast if using existing beds
All further older children or adults are charged IDR 300000 per night for extra beds.

How is your check in and check out time?

Check in Time is From 12:00 hours and Check out time is

12:00 - 14:00 hours 

What room category has a bathtub?

We have 2 rooms categories have bathtub, Premiere pool view room and Laguna pool access room

What room category on top floor?

Our Loft pool view rooms are on top floor 

Do you offer airport transfers?

Yes we can arrange this for your at a cost of USD$25 per car each way with a maximum of 6 persons with luggage.


How big are your Super Twin beds?

Our Super twin beds are in our Premier Pool View rooms with each bed being 140cm x 200cm.


Showing 1 to 23 out of 23 results found