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FAQs

Showing 1 to 26 out of 26 results found

Are baby cots available for the rooms?

Yes, baby cots are available upon request.

Are high chairs available in the restaurants?

Yes, high chairs are available at Lounge Bar.

Are we able to add extra bed in our room and how much does it cost?

Yes, the extra bed costs IDR 300.000Nett per bed per night include 1 person breakfast.

Are your hotel rates per room or per person?

Our hotel rate is charge per room.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Hotel guests can use the storage facility at Swiss-Belresort Pecatu free of charge if they spend at least one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia. 

Can I connect to the Internet from my room?

Yes, WiFi is available in each room and all hotel area.

Do you have a pet policy?

We regret that animals are not allowed in the hotel.

Do you have a tour desk where I can book excursions during my stay?

No, we don’t have. We have 24 hours reception available who can assist for tour information.

Do you have hairdryers in the rooms?

Yes, hairdryers are available in each room.

Do you offer an airport transfer service?

The hotel offers airport transfer with additional charge.

Do you provide a service for late check-out?

Yes and subject to availability, additional charge is applicable after 12.00 at noon.

Does my room reservation require any guarantee?

Yes, it is mandatory to secure the booking.

Does the internet rate include breakfast?

Internet rate can be booked with or without breakfast.

How do I cancel my hotel reservation without a charge?

This will depend on the mode of booking and terms and conditions.

For more information, please contact us at +62 361 330 2999 or email us to bali-srpe@swiss-belhotel.com.

How do I get to the hotel?

Our hotel can be reach about 25 minutes from Ngurah Rai International Airport by taxi.

How far is the hotel from the Beach?

2 kms away from the hotel, takes around 5 minutes by car to Dreamland Beach.

How far is the hotel from the downtown shopping areas?

Kuta shopping center approximately 30 minutes by car from our hotel.

How far is the nearest hospital to the hotel?

Kasih Ibu Hospital Kedonganan approximately 15 minutes by car from our hotel.

How many people can stay in one room?

Our room can accommodate a maximum of  two adults and two children (under 12 years old) using the existing bed.

Is it possible to check-in earlier?

Yes, subject to room availability.

Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes area available at each room.

Is there a swimming pool in the hotel?

Yes, there is.

What are local tourist attraction?

Kecak Dance is available at Uluwatu everyday at 18.00.

What are the standard check-in and check-out times of the hotel?

The check in time after 14.00 and check out time is at 12.00 noon.

Where is breakfast served and at what times?

Breakfast served at Swiss Café starting 6.30am to 10.30am

Where is the nearest bank or currency exchange?

Mandiri Bank is located at Uluwatu Street Ungasan and about 4kms from our hotel.

Showing 1 to 26 out of 26 results found