Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belinn Cibitung?
    Yes, our check in time is 2:00 PM and our check out time is 12:00 PM
  • Does Swiss-Belinn Cibitung allow pets?
    Yes, at Swiss-Belinn Cibitung guests are not allowed to bring pets into the hotel
  • Does Swiss-Belinn Cibitung have electric vehicle charging stations?
    Swiss-Belinn Cibitung does not have and does not provide electric vehicle charging
  • What is Swiss-Belinn Cibitung's cancellation policy?
    Yes, at Swiss-Belinn Cibitung if cancellation is made on the check-in date, the money already paid will be forfeited and cannot be refunded
  • What payment methods does Swiss-Belinn Cibitung accept?
    We accept payments by credit card (Visa, MasterCard, American Express), UnionPay, and bank transfer (BCA, BRI, BNI, Mandiri, Permata).
  • Is Swiss-Belinn Cibitung accessible for guests with disabilities?
    Yes, Swiss-Belinn Cibitung also provides easily accessible facilities
  • What is the nearest airport from Swiss-Belinn Cibitung?
    Soekarno - Hatta International Airport (approximately 70.7 km)

Rooms

  • Is a minibar available in the Swiss-Belinn Cibitung rooms?
    Yes, minibar is available in all room types at Swiss-Belinn Cibitung from superior, deluxe and suite types
  • Are smoking rooms available at Swiss-Belinn Cibitung?
    Yes, at Swiss-Belinn Cibitung there are smoking rooms and non-smoking rooms
  • Are connecting rooms available at Swiss-Belinn Cibitung?
    No, Swiss-Belinn Cibitung does not provide or sell connecting rooms
  • Do Swiss-Belinn Cibitung offer rooms with specific views?
    We have pool view and street view
  • Do the rooms at Swiss-Belinn Cibitung have private bathrooms?
    Yes, all rooms at Swiss-Belinn Cibitung have private bathrooms in each room

Restaurant

  • What dining options are available at Swiss-Belinn Cibitung?
    Swiss-Belinn Cibitung features several dining options, including Barelo, which serves local and international cuisine, and Kayu Manis, which offers a variety of beverages such as soda, mineral water, juice, tea, and coffee. Please visit our Dining page or contact the hotel for more information.
  • What are the restaurant at Swiss-Belinn Cibitung operating hours?
    Our restaurant is open from 6:00 a.m. to 11:00 p.m. Contact 0811228312323
  • Is room service available at Swiss-Belinn Cibitung?
    Room Service at Swiss-Belinn Cibitung is available from 06.00 AM to 11.00 PM
  • Can dietary requirements be accommodated at Swiss-Belinn Cibitung?
    Yes, we try to accommodate dietary requests, Guest can inform us if they have any request.
  • Can breakfast be booked as an add-on at Swiss-Belinn Cibitung?
    Yes, at Swiss-Belinn Cibitung guests can add breakfast to their stay

Facilities

  • Is parking available at Swiss-Belinn Cibitung?
    Complimentary parking is available for in-house guests.
  • Is Wi-Fi available at Swiss-Belinn Cibitung?
    Yes, at Swiss-Belinn Cibitung, WIFI is available throughout the hotel area including guest room corridors, hotel lobby area, pool and meeting rooms
  • Does Swiss-Belinn Cibitung provide airport transfer services?
    No, Swiss-Belinn Cibitung does not provide airport pick-up and drop-off services
  • Does Swiss-Belinn Cibitung have a swimming pool?
    Yes, our pool is open from 7:00 a.m. to 7:00 p.m. Contact 081122832323
  • Are spa or wellness services available at Swiss-Belinn Cibitung?
    Yes, we have spa is open 11:00 AM to 11:00 PM contact 081122832323
  • Is there a fitness center or gym available at Swiss-Belinn Cibitung?
    No, Swiss-Belinn Cibitung does not have a gym
  • Is laundry or dry cleaning service available at Swiss-Belinn Cibitung?
    Yes, we offer a laundry service for an additional fee
  • Does Swiss-Belinn Cibitung provide meeting or event facilities?
    Yes, we have a meeting room available for events. Contact us at 081122832323