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All our properties across the world
Immerse yourself in a world of exceptional service and distinctive comfort.
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All hotels offered by Swiss-Belhotel in the world
Immerse yourself in a world of exceptional service and distinctive comfort.


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Our Hotels in Sumatra & Riau Islands
Immerse yourself in a world of exceptional service and distinctive comfort, across 12 Swiss-Belhotel International hotels in Sumatra and the Riau Islands, from Batam's Harbour Bay and the private villas of Nirup Island.
Hotels and unique experiences in Sumatra & Riau Islands
From Batam, a ferry ride from Singapore, to Medan, Lake Toba and the granite beaches of Belitung.
Our Hotels in Sumatra & Riau Islands

Wedding Package
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Bali Getaway
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Honeymoon Package
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Wedding Package
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Bali Getaway
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Thanksgiving Deals - up to 35% OFF
Make room for more spaces, more memories, and more reasons to be thankful this Thanksgiving.
New Year Festive Deal
Welcome the New Year with a festive escape filled with joyful moments, memorable experiences, and time to unwind.
Lunar New Year Stay - up to 35% OFF
Celebrate the Lunar New Year and embrace the spirit of the Fire Goat with moments of joy, togetherness, and new beginnings.
Alfagift Offers
Make your getaway even more rewarding with Alfagift, enjoy 15% OFF!
Grab
Get IDR 5,000 OFF your GrabCar Ride from and to any Swiss-Belhotel International property!
List of Services
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Swiss-Belinn Baloi Batam
SEE MORE →Swiss-Belresort Belitung
SEE MORE →Swiss-Belhotel Lampung
SEE MORE →Swiss-Belinn Medan
SEE MORE →Swiss-Belinn Gajah Mada Medan
SEE MORE →Swiss-Belhotel Harbour Bay, Batam
SEE MORE →Grand Swiss-Belhotel Harbour Bay, Batam
SEE MORE →Riahi Villas by Swiss-Belhotel, Nirup Island
SEE MORE →Swiss-Belexpress K Square Batam
SEE MORE →Swiss-Belhotel K Square Batam
SEE MORE →All hotels offered by Swiss-Belhotel in the world
Immerse yourself in a world of exceptional service and distinctive comfort.
Explore Sumatra & Riau Islands by region
Singapore's nearest Indonesian island, with hotels by the Harbour Bay ferry, in central Batam and on Nirup Island.
Medan & North Sumatra
Sumatra's biggest city, known for its Malay palace, colonial mansions and food, and the gateway to Lake Toba.
Pekanbaru & Jambi
Riau's business capital and the Batanghari river city, with one of Southeast Asia's largest Buddhist temple sites.
About Sumatra & Riau Islands
Sumatra is the world's sixth-largest island, a long spine of volcanoes, rainforest and plantations running down the western edge of Indonesia. Its cultures are just as varied: Malay sultanates in Medan and Riau, Batak villages around Lake Toba, and Minang, Chinese and Javanese communities in its cities. Off its east coast, the Riau Islands sit at the gateway to the Strait of Malacca, with Batam just across the water from Singapore. In the south, the tin islands of Bangka and Belitung are known for quiet beaches and giant granite boulders.
~50 min
By fast ferry from Singapore to Batam
1,130 km²
Lake Toba, the world's largest volcanic lake
12
hotels
Offers and packages
Plan a wedding, a honeymoon or a Bali break with packages from our Indonesian hotels.
Wedding Package
Ceremony, reception and guest rooms in one place, planned with our events team.
Plan your trip to Java
What to sort out before you travel, how to reach each region, how to get around the island, and local customs.
Get ready
Get there
Get around
Get local
Entry requirements and visas
ASEAN citizens, including Singaporeans and Malaysians, can visit Indonesia visa-free. Most other visitors buy the e-VOA online before travel, IDR 500,000 for up to 30 days, extendable once for another 30 days. Fill in the All Indonesia arrival card at allindonesia.imigrasi.go.id before you fly or sail. Passports need at least six months' validity.
All Indonesia arrival card
Every traveller completes the free All Indonesia card at allindonesia.imigrasi.go.id, or in the app, within 72 hours before landing. It covers immigration, customs and health in one QR code.
When to go
The region is tropical and warm all year, about 24–32 °C. Showers can fall in any month, with the wettest spell from November to January. For Lake Toba and Belitung's beaches, the drier months from about May to September are best.
Money, power and time
Use the Indonesian rupiah (IDR). Cards and QRIS work in hotels, malls and restaurants; carry cash for warungs, markets and temple parking. Plugs are type C and F at 230 V. All of Java runs on WIB time (UTC+7).
Health
Drink bottled or filtered water, choose busy food stalls, and bring a warm layer and a mask for volcano treks.
By ferry from Singapore
Fast ferries from HarbourFront reach Harbour Bay in about 50 minutes, a 400 m walk from our Harbour Bay hotels. Ferries also run from HarbourFront and Tanah Merah to Batam Centre, Sekupang and Nongsapura.
By air
Each city has its own airport with direct flights from Jakarta. Batam's Hang Nadim International (BTH) is 9 km from Swiss-Belexpress K Square Batam. Medan's Kualanamu International (KNO) is about 40 km from the city centre. Pekanbaru's Sultan Syarif Kasim II International (PKU) is about 25 minutes from Swiss-Belinn SKA Pekanbaru, and Jambi's Sultan Thaha Airport (DJB) is about 20 minutes from Swiss-Belhotel Jambi. Bandar Lampung is served by Radin Inten II (TKG), Bangka by Depati Amir (PGK) in Pangkalpinang, and Belitung by H.A.S. Hanandjoeddin (TJQ) in Tanjung Pandan, where Swiss-Belresort Belitung offers an airport shuttle.
To Nirup Island
Riahi Villas sits 18 km from Singapore. Ask the resort to arrange the boat transfer when you book.
Lake Toba
Fly into Silangit (DTB) for the lake, or drive about 4 hours from Medan to Parapat.
Airport train in Medan
The Railink train links Kualanamu Airport with Medan Station in about 45 minutes.
Ride-hailing and taxis
Grab and Gojek work in Batam, Medan, Pekanbaru, Jambi and Bandar Lampung, with fares shown before you ride.
Island hopping
In Belitung, boats leave Tanjung Kelayang for Lengkuas Island's lighthouse and the granite islets. In Lampung, boats from Ketapang reach Pahawang's snorkelling spots.
Driving
The Trans-Sumatra Toll Road links Bakauheni port in Lampung with Palembang and beyond, and a toll road runs from Medan towards Lake Toba. For day trips, hire a car with a driver through your hotel.
Between Sumatra and Java
Car ferries cross the Sunda Strait between Bakauheni (Lampung) and Merak (Banten) around the clock, in about two hours.
Useful phrases in Bahasa Indonesia
Terima kasih
Thank you
Permisi
Excuse me
Tidak pedas
Not spicy
Selamat pagi
Good morning
Berapa harganya?
How much is it?
Sampai jumpa
See you later
Etiquette and customs
Dress modestly at mosques and in villages, and take off your shoes before entering homes and places of worship. Use your right hand to give and receive.
Food to try
Batam's seafood, including gonggong sea snails; soto Medan, bika ambon cake and durian at Medan's famous Duren Ucok; gulai ikan patin (river fish curry) in Pekanbaru and Jambi; Lampung robusta coffee; mie Belitung and gangan fish soup in Belitung; and otak-otak and lempah kuning in Bangka.
Culture to see
Visit Maimun Palace and Tjong A Fie Mansion in Medan, the Batak villages on Samosir Island, and the Muaro Jambi temple compound outside Jambi.
Tipping
Tipping isn’t expected, but it is appreciated. Many bills already include a service charge. Rounding up for drivers, or IDR 20,000–50,000 for porters and guides, is a common thank-you.
Nature
See Sumatran elephants at Way Kambas National Park in Lampung, climb to the Lengkuas lighthouse in Belitung, and see the bright blue water of Belitung's Kaolin Lake.
Indonesia travel stories
Itineraries, hotel guides and news from our hotels across Indonesia.
Frequently asked questions
How many Swiss-Belhotel hotels are in Sumatra and the Riau Islands?
Swiss-Belhotel International has 12 hotels in the region: five in Batam, including Riahi Villas on Nirup Island, two in Medan, and one each in Pekanbaru, Jambi, Bandar Lampung, Pangkalpinang and Belitung.
Which Batam hotels are closest to the ferry from Singapore?
Grand Swiss-Belhotel Harbour Bay and Swiss-Belhotel Harbour Bay are about 400 m from Harbour Bay Ferry Terminal. Fast ferries from Singapore's HarbourFront take about 50 minutes.
How do I get to Riahi Villas on Nirup Island?
Nirup Island is 18 km from Singapore, off Batam's west coast. The resort arranges boat transfers, so ask when you book.
Can I visit Lake Toba from Medan?
Yes. Lake Toba is about 4 hours by road from Medan, or you can fly to Silangit Airport near the lake. Swiss-Belinn Medan and Swiss-Belinn Gajah Mada Medan are good bases before or after the trip.
Is Swiss-Belresort Belitung on the beach?
Yes. The resort is on Tanjung Binga Beach, 7.4 km from Tanjung Kelayang and 10 km from Tanjung Tinggi, with an airport shuttle.
Do I need a visa to visit Batam or Sumatra?
ASEAN citizens, including Singaporeans and Malaysians, can visit visa-free. Most other visitors need an e-VOA (IDR 500,000 for up to 30 days), and everyone fills in the All Indonesia arrival card before travel.








































