Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belhotel Solo?
    The check-in time at Swiss-Belhotel Solo is 2:00 pm and the check-out time is 12:00 pm.
  • Does Swiss-Belhotel Solo allow pets?
    Pets are not allowed.
  • Does Swiss-Belhotel Solo have electric vehicle charging stations?
    No, Swiss-Belhotel Solo currently does not offer electric vehicle charging stations.
  • What is Swiss-Belhotel Solo's cancellation policy?
    Referring to the Best Flexible Rate (BFR) cancellation policy, sample: At Swiss-Belhotel Solo, free cancellation up to 6 P.M on the day of arrival. If no show one night-stay will be forfeited.
  • What payment methods does Swiss-Belhotel Solo accept?
    Swiss-Belhotel Solo accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer (Bank Jateng).
  • Is Swiss-Belhotel Solo accessible for guests with disabilities?
    Yes, Swiss-Belhotel Solo offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Swiss-Belhotel Solo?
    The nearest airport to Swiss-Belhotel Solo is Adi Soemarmo, located approximately 11.3 km away.

Rooms

  • Is a minibar available in the Swiss-Belhotel Solo rooms?
    Minibar availability varies at Swiss-Belhotel Solo by room type. Please refer to the room description for details.
  • Are smoking rooms available at Swiss-Belhotel Solo?
    Swiss-Belhotel Solo provides designated smoking and non-smoking rooms. Please indicate your preference at the time of booking.
  • Are connecting rooms available at Swiss-Belhotel Solo?
    Connecting rooms are available at Swiss-Belhotel Solo upon request and subject to availability. Kindly contact the hotel directly via phone or email at the time of booking to confirm availability.
  • Do Swiss-Belhotel Solo offer rooms with specific views?
    Yes, our rooms offer Masjid Sheikh Zayed views, City View views. Please refer to the room description or contact the hotel directly for further details.
  • Do the rooms at Swiss-Belhotel Solo have private bathrooms?
    Yes, all rooms at Swiss-Belhotel Solo have private bathrooms. Connecting rooms are available at Swiss-Belhotel Solo.

Restaurant

  • What dining options are available at Swiss-Belhotel Solo?
    Swiss-Belhotel Solo offers a variety of dining options, including restaurants and lounges serving Local, Chinese and International cuisine.
  • What are the restaurant at Swiss-Belhotel Solo operating hours?
    Operating hours vary by outlet at Swiss-Belhotel Solo. Please refer to our Dining page or contact us for the latest information.
  • Is room service available at Swiss-Belhotel Solo?
    Room service at Swiss-Belhotel Solo is available 24 hours for your convenience.
  • Can dietary requirements be accommodated at Swiss-Belhotel Solo?
    Yes, we strive to accommodate dietary requirements at Swiss-Belhotel Solo. Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Swiss-Belhotel Solo?
    Yes, breakfast at Swiss-Belhotel Solo can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Swiss-Belhotel Solo?
    Parking is available and free of charge for in-house guests at Swiss-Belhotel Solo.
  • Is Wi-Fi available at Swiss-Belhotel Solo?
    Complimentary Wi-Fi is available in all areas at Swiss-Belhotel Solo.
  • Does Swiss-Belhotel Solo provide airport transfer services?
    Yes, Swiss-Belhotel Solo provides airport transfer services upon request. Additional charges may apply.
  • Does Swiss-Belhotel Solo have a swimming pool?
    Yes, Swiss-Belhotel Solo features a swimming pool for guest use. Please contact the hotel for operating hours and further details.
  • Are spa or wellness services available at Swiss-Belhotel Solo?
    Spa and wellness services are available at Swiss-Belhotel Solo. Please contact the hotel for details and operating hours.
  • Is there a fitness center or gym available at Swiss-Belhotel Solo?
    A fitness center and gym is available at Swiss-Belhotel Solo for guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • Is laundry or dry cleaning service available at Swiss-Belhotel Solo?
    Yes, Swiss-Belhotel Solo provides laundry and dry-cleaning services for an additional charge.
  • Does Swiss-Belhotel Solo provide meeting or event facilities?
    Yes, Swiss-Belhotel Solo offers meeting and event facilities. Please visit our Meeting & Events page https://l1nq.com/6wzr136 or contact the hotel for further details and arrangements.