Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belhotel Lampung?
    The check-in time at Swiss-Belhotel Lampung is 2:00 pm and the check-out time is 12:00 pm.
  • Does Swiss-Belhotel Lampung allow pets?
    Pets are not allowed at Swiss-Belhotel Lampung
  • Does Swiss-Belhotel Lampung have electric vehicle charging stations?
    No, Swiss-Belhotel Lampung currently does not offer electric vehicle charging stations.
  • What is Swiss-Belhotel Lampung's cancellation policy?
    Referring to the Best Flexible Rate (BFR) cancellation policy, sample: At Swiss-Belhotel Lampung, if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.
  • What payment methods does Swiss-Belhotel Lampung accept?
    Swiss-Belhotel Lampung accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer/Virtual Account (BCA, BRI, BNI, Mandiri, and Permata Bank).
  • Is Swiss-Belhotel Lampung accessible for guests with disabilities?
    Yes, Swiss-Belhotel Lampung offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Swiss-Belhotel Lampung?
    The nearest airport to Swiss-Belhotel Lampung is Radin Intan II, located approximately 26,2 km away

Rooms

  • Is a minibar available in the Swiss-Belhotel Lampung rooms?
    Minibar is not available in the rooms at Swiss-Belhotel Lampung.
  • Are smoking rooms available at Swiss-Belhotel Lampung
    Swiss-Belhotel Lampung provides designated smoking and non-smoking rooms. Please indicate your preference at the time of booking.
  • Are connecting rooms available at Swiss-Belhotel Lampung
    Connecting rooms are available at Swiss-Belhotel Lampung upon request and subject to availability. Kindly contact the hotel directly via phone or email at the time of booking to confirm availability.
  • Do Swiss-Belhotel Lampung offer rooms with specific views?
    Yes, our rooms offer Sea Views, Garden Views & Pool views. Please refer to the room description or contact the hotel directly for further details.
  • Do the rooms at Swiss-Belhotel Lampung have private bathrooms?
    Yes, all rooms at Swiss-Belhotel Lampung have private bathrooms.

Restaurant

  • What dining options are available at Swiss-Belhotel Lampung?
    Swiss-Belhotel Lampung features several dining outlets, including Swiss-Café™ Restaurant serving a delightful mix of international and selected local cuisine, served buffet-style for special occasions and through an enticing à la carte menu, BnB Lounge offering an extensive selection of wines, premium cocktails, beer, and freshly brewed international coffee, along with a delicious à la carte menu, and The View with a selection of a delectable à la carte menu, freshly brewed international coffee, an extensive selection of wines, and indulge in flavorful steamboat and barbecue. Please visit our Dining page or contact the hotel for further details.
  • What are the restaurant at Swiss-Belhotel Lampung operating hours?
    Operating hours vary by outlet at Swiss-Belhotel Lampung. Please refer to our Dining page or contact us for the latest information.
  • Is room service available at Swiss-Belhotel Lampung?
    Room service at Swiss-Belhotel Lampung is available 24 hours for your convenience.
  • Can dietary requirements be accommodated at Swiss-Belhotel Lampung?
    Yes, we strive to accommodate dietary requirements at Swiss-Belhotel Lampung. Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Swiss-Belhotel Lampung?
    Yes, breakfast at Swiss-Belhotel Lampung can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Swiss-Belhotel Lampung?
    Parking is available and free of charge for in-house guests at Swiss-Belhotel Lampung.
  • Is Wi-Fi available at Swiss-Belhotel Lampung?
    Complimentary Wi-Fi is available in all areas at Swiss-Belhotel Lampung.
  • Does Swiss-Belhotel Lampung provide airport transfer services?
    Yes, Swiss-Belhotel Lampung provides airport transfer services upon request. Additional charges may apply.
  • Does Swiss-Belhotel Lampung have a swimming pool?
    Yes, Swiss-Belhotel Lampung features a swimming pool for guest use. Please contact the hotel for operating hours and further details.
  • Are spa or wellness services available at Swiss-Belhotel Lampung?
    Spa and wellness services are available at Swiss-Belhotel Lampung. Please contact the hotel for details and operating hours.
  • Is there a fitness center or gym available at Swiss-Belhotel Lampung?
    A fitness center and gym is available at Swiss-Belhotel Lampung for guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • Is laundry or dry-cleaning service available at Swiss-Belhotel Lampung?
    Yes, Swiss-Belhotel Lampung provides laundry and dry-cleaning services for an additional charge.
  • Does Swiss-Belhotel Lampung provide meeting or event facilities?
    Yes, Swiss-Belhotel Lampung offers meeting and event facilities. Please visit our Meeting & Events page https://www.swiss-belhotel.com/hotels-offers/swiss-belhotel-lampung-meeting-package or contact the hotel for further details and arrangements.