Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belhotel Cendrawasih Biak?
    The check-in time at Swiss-Belhotel Cendrawasih Biak is 2:00 PM and the check-out time is 12:00
  • Does Swiss-Belhotel Cendrawasih Biak allow pets?
    No, pets are not allowed at Swiss-Belhotel Cendrawasih Biak
  • Does Swiss-Belhotel Cendrawasih Biak have electric vehicle charging stations?
    No, Swiss-Belhotel Cendrawasih Biak curently does not offer electric vehicle charging stations
  • What is Swiss-Belhotel Cendrawasih Biak's cancellation policy?
    Referring to the Best Flexible Rate (BFR) cancellation policy, sample: At Swiss-Belhotel Cendrawasih Biak any cancelation received within 1 day prior to the arrival date, by 4:00 PM (local time), will incur a charge equivalent to the first night. Failure to arrive at our hotel or property will be considered a no-show and will also be charged for one night
  • What payment methods does Swiss-Belhotel Cendrawasih Biak accept?
    Swiss-Belhotel Cendrawasih Biak accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer/Virtual Account (BCA, BRI, BNI, Mandiri, and Permata Bank).
  • Is Swiss-Belhotel Cendrawasih Biak accessible for guests with disabilities?
    Yes, Swiss-Belhotel Cendrawasih Biak offers accessible facilities. Please contact our hotel to ensure the specific requirements are accomodated
  • What is the nearest airport from Swiss-Belhotel Cendrawasih Biak?
    The nearest airport to Swiss-Belhotel Cendrawasih Biak is Frans Kaisepo, located approximately 3-5 km away

Rooms

  • Is a minibar available in the Swiss-Belhotel Cendrawasih Biak rooms?
    Yes, Minibar is available in all rooms type from Superior Room up to Presidential Suite at Swiss-Belhotel Cendrawasih Biak
  • Are smoking rooms available at Swiss-Belhotel Cendrawasih Biak?
    Yes, Swiss-Belhotel Cendrawasih Biak offers both smoking and non-smoking rooms. Guest may indicate their preference when making a reservation, subject to availability
  • Are connecting rooms available at Swiss-Belhotel Cendrawasih Biak?
    Yes, Swiss-Belhotel Cendrawasih Biak offers connecting rooms. Guest are advise to request this preferences in advance, subject to availability
  • Do Swiss-Belhotel Cendrawasih Biak offer rooms with specific views?
    Yes, our rooms offer city views, pool views and dry garden views. Please refer to the room description or contact the hotel directly for further details.
  • Do the rooms at Swiss-Belhotel Cendrawasih Biak have private bathrooms?
    Yes. all room at Swiss-Belhotel Cendrawasih Biak are equipped with private bathrooms

Restaurant

  • What dining options are available at Swiss-Belhotel Cendrawasih Biak?
    Swiss-Belhotel Cendrawasih Biak offers a variety of dining options, including Swiss-Cafe Restaurant, which serves local dan traditional cuisine, as well as a Lounge Bar offering a selection of beverages and light snacks. Please visit our Dining page or contact the hotel for further details.
  • What are the restaurant at Swiss-Belhotel Cendrawasih Biak operating hours?
    Operating hours vary by outlet at Swiss-Belhotel Cendrawasih Biak. Please refer to our Dining Page or contact us for the latest information
  • Is room service available at Swiss-Belhotel Cendrawasih Biak?
    Room services at Swiss-Belhotel Cendrawasih Biak is available 24 hours for your convenience
  • Can dietary requirements be accommodated at Swiss-Belhotel Cendrawasih Biak?
    Yes, we strive to accomodate dietary requirements at Swiss-Belhotel Cendrawasih Biak. Kindly inform us is advance of any special request
  • Can breakfast be booked as an add-on at Swiss-Belhotel Cendrawasih Biak?
    Yes, breakfast at Swiss-Belhotel Cendrawasih Biak can be added to your stay. Please inquire at the Front Office upon check-in for details

Facilities

  • Is parking available at Swiss-Belhotel Cendrawasih Biak?
    Parking is available and free of charger for in-house guest at Swiss-Belhotel Cendrawasih Biak
  • Is Wi-Fi available at Swiss-Belhotel Cendrawasih Biak?
    Complimentary Wi-Fi is available in all areas at Swiss-Belhotel Cendrawasih Biak
  • Does Swiss-Belhotel Cendrawasih Biak provide airport transfer services?
    Yes, Swiss-Belhotel Cendrawasih Biak provides airport transfer services upon request. Additional charges may apply
  • Does Swiss-Belhotel Cendrawasih Biak have a swimming pool?
    Yes, Swiss-Belhotel Cendrawasih Biak features a swimming pool for guest use. Please contact the hotel for operating hours and further details
  • Are spa or wellness services available at Swiss-Belhotel Cendrawasih Biak?
    Yes, spa or wellness services are available at Swiss-Belhotel Cendrawasih Biak. Please contact the hotel for details and operating hours
  • Is there a fitness center or gym available at Swiss-Belhotel Cendrawasih Biak?
    A fitness center and gym is available at Swiss-Belhotel Cendrawasih Biak for guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • Is laundry or dry cleaning service available at Swiss-Belhotel Cendrawasih Biak?
    Yes, Swiss-Belhotel Cendrawasih Biak provides laundry and dry-cleaning services for an additional charge
  • Does Swiss-Belhotel Cendrawasih Biak provide meeting or event facilities?
    Yes, Swiss-Belhotel Cendrawasih Biak offers meeting and event facilities. Please visit our Meeting & Events page https://www.swiss-belhotel.com/meeting-venues/swiss-belhotel-cendrawasih-biak?p=base&c=search&lg=en-US or contact hotel for further and arrangements