Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belexpress Yogyakarta?
    The check-in time at Swiss-Belexpress Yogyakarta is 2:00 pm and the check-out time is 12:00 pm.
  • Does Swiss-Belexpress Yogyakarta allow pets?
    Pets are not allowed at Swiss-Belexpress Yogyakarta.
  • Does Swiss-Belexpress Yogyakarta have electric vehicle charging stations?
    No, Swiss-Belexpress Yogyakarta currently does not offer electric vehicle charging stations
  • What is Swiss-Belexpress Yogyakarta's cancellation policy?
    At Swiss-Belexpress Yogyakarta, if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.
  • What payment methods does Swiss-Belexpress Yogyakarta accept?
    Swiss-Belexpress Yogyakarta accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer/Virtual Account (BCA, BRI, BNI, Mandiri, Permata Bank,etc).
  • Is Swiss-Belexpress Yogyakarta accessible for guests with disabilities?
    Yes, Swiss-Belexpress Yogyakarta offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Swiss-Belexpress Yogyakarta?
    The nearest airport to Swiss-Belexpress Yogyakarta is Adisutipto Airport, located approximately 7,4 km away.

Rooms

  • Is a minibar available in the Swiss-Belexpress Yogyakarta rooms?
    Minibar is not available in the rooms at Swiss-Belexpress Yogyakarta
  • Are smoking rooms available at Swiss-Belexpress Yogyakarta?
    Swiss-Belexpress Yogyakarta provides designated smoking and non-smoking rooms. Please indicate your preference at the time of booking.
  • Are connecting rooms available at Swiss-Belexpress Yogyakarta?
    Connecting rooms are available at Swiss-Belexpress Yogyakarta upon request and subject to availability. Kindly contact the hotel directly via phone or email at the time of booking to confirm availability.
  • Do Swiss-Belexpress Yogyakarta offer rooms with specific views?
    Yes, our rooms offer city views. Pleasecontact the hotel directly for further details.
  • Do the rooms at Swiss-Belexpress Yogyakarta have private bathrooms?
    Yes, all rooms at Swiss-Belexpress Yogyakarta have private bathrooms.

Restaurant

  • What dining options are available at Swiss-Belexpress Yogyakarta?
    Swiss-Belexpress Yogyakarta features several dining outlets, including Express Cafe serving Please contact the hotel for further details.
  • What are the restaurant at Swiss-Belexpress Yogyakarta operating hours?
    Operating hours Exprress Cafe at Swiss-Belexpress Yogyakarta 06.00 am - 10.00 pm Please contact us for the latest information.
  • Is room service available at Swiss-Belexpress Yogyakarta?
    Room service at Swiss-Belexpress Yogyakarta is available daily from 06.00 am - 9.00 pm
  • Can dietary requirements be accommodated at Swiss-Belexpress Yogyakarta?
    Yes, we strive to accommodate dietary requirements at Swiss-Belexpress Yogyakarta. Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Swiss-Belexpress Yogyakarta?
    Yes, breakfast at Swiss-Belexpress Yogyakarta can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Swiss-Belexpress Yogyakarta?
    Parking is available and free of charge for in-house guests at Swiss-Belexpress Yogyakarta
  • Is Wi-Fi available at Swiss-Belexpress Yogyakarta?
    Complimentary Wi-Fi is available in all areas at Swiss-Belexpress Yogyakarta .
  • Does Swiss-Belexpress Yogyakarta provide airport transfer services?
    Yes, Swiss-Belexpress Yogyakarta provides airport transfer services upon request. Additional charges may apply.
  • Does Swiss-Belexpress Yogyakarta have a swimming pool?
    Yes Swiss-Belexpress Yogyakarta features a swimming pool for guest use. Please contact the hotel for operating hours and further details.
  • Are spa or wellness services available at Swiss-Belexpress Yogyakarta?
    Spa and wellness services are not available at Swiss-Belexpress Yogyakarta .
  • Is there a fitness center or gym available at Swiss-Belexpress Yogyakarta?
    A fitness center is not available at Swiss-Belexpress Yogyakarta .
  • Is laundry or dry cleaning service available at Swiss-Belexpress Yogyakarta?
    Yes, Swiss-Belexpress Yogyakarta provides laundry and dry-cleaning services for an additional charge.
  • Does Swiss-Belexpress Yogyakarta provide meeting or event facilities?
    Yes, Swiss-Belexpress Yogyakarta offers meeting and event facilities. Please contact the hotel for further details and arrangements.