Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belcourt Sunset?
    Yes, The check-in time at Swiss-Belcourt Sunset is 3:00 PM, and the check-out time is 12:00 PM.
  • Does Swiss-Belcourt Sunset allow pets?
    No, Swiss-Belcourt Sunset does not allow pets.
  • Does Swiss-Belcourt Sunset have electric vehicle charging stations?
    No, Swiss-Belcourt Sunset currently does not offer electric vehicle charging stations.
  • What is Swiss-Belcourt Sunset's cancellation policy?
    Yes, At Swiss-Belcourt Sunset, if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited.
  • What payment methods does Swiss-Belcourt Sunset accept?
    Yes, Swiss-Belcourt Sunset accepts the following payment methods: credit cards (Visa, Mastercard, American Express), UnionPay, and bank transfer/virtual account (BCA, BRI, BNI, Mandiri, and Permata Bank).
  • Is Swiss-Belcourt Sunset accessible for guests with disabilities?
    Yes, Swiss-Belcourt Sunset offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Swiss-Belcourt Sunset?
    The nearest airport to Swiss-Belcourt Sunset is Ngurah Rai Airport, located approximately 8.5 km away.

Rooms

Restaurant

  • What dining options are available at Swiss-Belcourt Sunset ?
    Swiss-Belcourt Sunset has a restaurant called Swiss-Bistro, which offers a variety of dining options, including local and international cuisine served in both restaurant and lounge settings.
  • What are the restaurant at Swiss-Belcourt Sunset operating hours?
    Swiss-Belcourt Sunset has a restaurant called Swiss-Bistro, which is open from 7:00 AM to 10:00 PM.
  • Is room service available at Swiss-Belcourt Sunset?
    Room service at Swiss-Belcourt Sunset is available from 7:00 AM to 10:00 PM.
  • Can dietary requirements be accommodated at Swiss-Belcourt Sunset?
    Yes, we strive to accommodate dietary requirements at Swiss-Belcourt Sunset. Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Swiss-Belcourt Sunset?
    Yes, breakfast at Swiss-Belcourt Sunset can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Swiss-Belcourt Sunset?
    Yes, Parking is available and free of charge for in-house guests at Swiss-Belcourt Sunset.
  • Is Wi-Fi available at Swiss-Belcourt Sunset?
    Yes, Complimentary Wi-Fi is available in all areas at Swiss-Belcourt Sunset.
  • Does Swiss-Belcourt Sunset provide airport transfer services?
    Yes, Swiss-Belcourt Sunset provides airport transfer services upon request. Additional charges may apply. Kindly make a reservation in advance through our reservations team.
  • Does Swiss-Belcourt Sunset have a swimming pool?
    Yes, Swiss-Belcourt Sunset features a swimming pool for guest use. The pool is open from 7:00 AM to 10:00 PM.
  • Are spa or wellness services available at Swiss-Belcourt Sunset?
    Yes, Swiss-Belcourt Sunset provides spa services.
  • Is there a fitness center or gym available at Swiss-Belcourt Sunset?
    No, Swiss-Belcourt Sunset currently does not provide a gym.
  • Is laundry or dry-cleaning service available at Swiss-Belcourt Sunset?
    Yes, Swiss-Belcourt Sunset provide laundry services.
  • Does Swiss-Belcourt Sunset provide meeting or event facilities?
    Swiss-Belcourt Sunset does not provide meeting facilities.