Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belcourt Lombok?
    The check-in time at Swiss-Belcourt Lombok is 2:00 pm and the check-out time is 12:00 pm.
  • Does Swiss-Belcourt Lombok allow pets?
    Pets are not allowed at Swiss-Belcourt Lombok.
  • Does Swiss-Belcourt Lombok have electric vehicle charging stations?
    No, Swiss-Belcourt Lombok currently does not offer electric vehicle charging stations.
  • What is Swiss-Belcourt Lombok's cancellation policy?
    At Swiss-Belcourt Lombok, if a booking is canceled within 7 days prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.
  • What payment methods does Swiss-Belcourt Lombok accept?
    Swiss-Belcourt Lombok accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer/Virtual Account (BCA, BRI, BNI, Mandiri, and Permata Bank).
  • Is Swiss-Belcourt Lombok accessible for guests with disabilities?
    Yes, Swiss-Belcourt Lombok offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Swiss-Belcourt Lombok?
    The nearest airport to Swiss-Belcourt Lombok is Zainuddin Abdul Madjid International Airport, located approximately 2 km away.

Rooms

  • Is a minibar available in the Swiss-Belcourt Lombok rooms?
    Minibar availability varies at Swiss-Belcourt Lombok by room type. Please refer to the room description for details
  • Are smoking rooms available at Swiss-Belcourt Lombok?
    Swiss-Belcourt Lombok provides designated smoking and non-smoking rooms. Please indicate your preference at the time of booking.
  • Are connecting rooms available at Swiss-Belcourt Lombok?
    Connecting rooms are available at Swiss-Belcourt Lombok upon request and subject to availability. Kindly contact the hotel directly via phone or email at the time of booking to confirm availability.
  • Do Swiss-Belcourt Lombok offer rooms with specific views?
    Yes, our rooms offer pool views and rice field views. Please refer to the room description or contact the hotel directly for further details.
  • Do the rooms at Swiss-Belcourt Lombok have private bathrooms?
    Yes, all rooms at Swiss-Belcourt Lombok have private bathrooms

Restaurant

  • What dining options are available at Swiss-Belcourt Lombok?
    Swiss-Belcourt Lombok offers a variety of dining options, including restaurants and lounges serving local and international cuisine.
  • What are the restaurant at Swiss-Belcourt Lombok operating hours?
    Operating hours vary by outlet at Swiss-Belcourt Lombok. Please refer to our Dining page or contact us for the latest information.
  • Is room service available at Swiss-Belcourt Lombok?
    Room service at Swiss-Belcourt Lombok is available 24 hours for your convenience.
  • Can dietary requirements be accommodated at Swiss-Belcourt Lombok?
    Yes, we strive to accommodate dietary requirements at Swiss-Belcourt Lombok. Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Swiss-Belcourt Lombok?
    Yes, breakfast at Swiss-Belcourt Lombok can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Swiss-Belcourt Lombok?
    Parking is available and free of charge for in-house guests at Swiss-Belcourt Lombok.
  • Is Wi-Fi available at Swiss-Belcourt Lombok?
    Complimentary Wi-Fi is available in all areas at Swiss-Belcourt Lombok.
  • Does Swiss-Belcourt Lombok provide airport transfer services?
    Yes, Swiss-Belcourt Lombok provides airport transfer services upon request. Additional charges may apply.
  • Does Swiss-Belcourt Lombok have a swimming pool?
    Yes,Swiss-Bel;court Lombok features a swimming pool for guest use. Please contact the hotel for operating hours and further details.
  • Are spa or wellness services available at Swiss-Belcourt Lombok?
    Spa and wellness services are available at Swiss-Belcourt Lombok. Please contact the hotel for details and operating hours
  • Is there a fitness center or gym available at Swiss-Belcourt Lombok?
    A fitness center and gym is available at Swiss-Belcourt Lombok for guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • Is laundry or dry-cleaning service available at Swiss-Belcourt Lombok?
    Yes, Swiss-Belcourt Lombok provides laundry and dry-cleaning services for an additional charge.
  • Does Swiss-Belcourt Lombok provide meeting or event facilities?
    Yes, Swiss-Belcourt Lombok offers meeting and event facilities. Please visit our Meeting & Events page here or contact the hotel for further details and arrangements.