Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.


General

  • When is your check-in & check-out time at Swiss-Belboutique Yogyakarta?
    The check-in time at Swiss-Belboutique Yogyakarta is 2:00 pm and the check-out time is 12:00 pm.
  • allow pets?
    Pets are not allowed at Swiss-Belboutique Yogyakarta.
  • have electric vehicle charging stations?
    No, Swiss-Belboutique Yogyakarta currently does not offer electric vehicle charging stations.
  • 's cancellation policy?
    At Swiss-Belboutique Yogyakarta, if a booking is canceled 3 days before arrival and in the event of a no-show, it will still be charged for 100% of the room booked amount.
  • accept?
    Swiss-Belboutique Yogyakarta accepts the following payment methods: Credit & Debit Cards (Visa,Mastercard, JCB), Bank Transfer, QRIS Code and cash.
  • accessible for guests with disabilities?
    Yes, Swiss-Belboutique Yogyakarta offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • ?
    The nearest airport to Swiss-Belboutique Yogyakarta is Adisutjipto Airport, located approximately 8 km away.

Rooms

  • Is a minibar available in the Swiss-Belboutique Yogyakarta rooms?
    Minibar is available for Grand Deluxe, Business Suite, Family Suite and Executive Suite. For Grand Deluxe, it is available only on arrival. For Suite room, the minibar will be refill once a day during the staying period.
  • Are smoking rooms available at Swiss-Belboutique Yogyakarta?
    Swiss-Belboutique Yogyakarta provides non-smoking rooms only. Smoking is permitted in designated areas.
  • Are connecting rooms available at Swiss-Belboutique Yogyakarta?
    Connecting rooms are available at Swiss-Belboutique Yogyakarta upon request and subject to availability. Kindly contact the hotel directly via phone or email at the time of booking to confirm availability.
  • Do Swiss-Belboutique Yogyakarta offer rooms with specific views?
    Yes, our rooms offer city and mountain views. Please refer to the room description or contact the hotel directly for further details.
  • Do the rooms at Swiss-Belboutique Yogyakarta have private bathrooms?
    Yes, all rooms at Swiss-Belboutique Yogyakarta have private bathrooms.

Restaurant

  • ?
    Swiss-Belboutique Yogyakarta features several dining outlets, including Swiss-Cafe Restaurant serving breakfast and all day dining ala carte dishes from western, asian and indonesian cuisine. Gendhis lounge offering cakes, breads and coffee. And Chadis Rooftop Bar with a selection of mocktails, cocktails, wine, beer and snacks. Please visit our Dining page or contact the hotel for further details.
  • operating hours?
    Operating hours vary by outlet at Swiss-Belboutique Yogyakarta. Please refer to our Dining page or contact us for the latest information.
  • ?
    Room service is available 24 hours for your convenience.
  • ?
    Yes, we strive to accommodate dietary requirements at Swiss-Belboutique Yogyakarta. Kindly inform us in advance of any special requests.
  • ?
    Yes, breakfast at Swiss-Belboutique Yogyakarta can be added to your stay. Please inquire at the Front Office upon check-in for details

Facilities

  • ?
    Parking and valet service are free of charge for in-house and outside guests at Swiss-Belboutique Yogyakarta.
  • ?
    Complimentary Wi-Fi is available in all areas at Swiss-Belboutique Yogyakarta.
  • provide airport transfer services?
    Yes, Swiss-Belboutique Yogyakarta provides airport transfer services upon request. Additional charges may apply.
  • have a swimming pool?
    Yes, Swiss-Belboutique Yogyakarta features a swimming pool for guest use. Please contact the hotel for operating hours and further details.
  • ?
    Spa services are available at Swiss-Belboutique Yogyakarta. Please contact the hotel for details and operating hours.
  • ?
    A fitness center and gym is available at Swiss-Belboutique Yogyakarta for guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • ?
    Yes, Swiss-Belboutique Yogyakarta provides laundry and dry-cleaning services for an additional charge.
  • provide meeting or event facilities?
    Yes, Swiss-Belboutique Yogyakarta offers meeting and event facilities. Please visit our Meeting & Events page https://www.swiss-belhotel.com/hotels/swiss-belboutique-yogyakarta?p=base&c=search&lg=en-US or contact the hotel for further details and arrangements.