Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time atNairobi Safari Club By Swiss-Belhotel?
    The check-in time at Nairobi Safari Club By Swiss-Belhotel is 2:00 pm and the check-out time is 12:00 pm
  • Does Nairobi Safari Club By Swiss-Belhotel allow pets?
    Pets are not allowed at Nairobi Safari Club By Swiss-Belhotel.
  • Does Nairobi Safari Club By Swiss-Belhotel have electric vehicle charging stations?
    No, Nairobi Safari Club By Swiss-Belhotel currently does not offer electric vehicle charging stations.
  • What is Nairobi Safari Club By Swiss-Belhotel's cancellation policy?
    Referring to the Best Flexible Rate (BFR) cancellation policy, sample: At Nairobi Safari Club By Swiss-Belhotel, if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.
  • What payment methods does Nairobi Safari Club By Swiss-Belhotel accept?
    At Nairobi Safari Club By Swiss-Belhotel, if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.
  • accessible for guests with disabilities?
    Yes, Nairobi Safari Club By Swiss-Belhotel offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Nairobi Safari Club By Swiss-Belhotel?
    The nearest airport to Nairobi Safari Club By Swiss-Belhotel is Jomo Kenyatta Intarnational Airport, located approximately 18 km away.

Rooms

  • Is a minibar available in the Nairobi Safari Club By Swiss-Belhotel rooms?
    Minibar availability varies at Nairobi Safari Club By Swiss-Belhotel by room type. Please refer to the room description for details.
  • Are smoking rooms available at Nairobi Safari Club By Swiss-Belhotel?
    Nairobi Safari Club By Swiss-Belhotel provides non-smoking rooms only. Smoking is permitted in designated areas.
  • Are connecting rooms available at Nairobi Safari Club By Swiss-Belhotel?
    Connecting rooms are not available at Nairobi Safari Club By Swiss-Belhotel
  • Do Nairobi Safari Club By Swiss-Belhotel offer rooms with specific views?
    Yes, our rooms offer city views. Please refer to the room description or contact the hotel directly for further details.
  • Do the rooms at Nairobi Safari Club By Swiss-Belhotel have private bathrooms?
    Yes, all rooms at Nairobi Safari Club By Swiss-Belhotel have private bathrooms

Restaurant

  • What dining options are available at Nairobi Safari Club By Swiss-Belhotel?
    Nairobi Safari Club By Swiss-Belhotel features several dining outlets, including Tambua Restaurant serving Continental Cuisine, Safari Restaurant offering Continental Cuisine, and with a selection of Continental Cuisine. Please visit our Dining page or contact the hotel for further details.
  • What are the restaurant at Nairobi Safari Club By Swiss-Belhotel operating hours?
    Operating hours vary by outlet at Nairobi Safari Club By Swiss-Belhotel . Please refer to our Dining page or contact us for the latest information.
  • Is room service available at Nairobi Safari Club By Swiss-Belhotel?
    Room service at is available 24 hours for your convenience.
  • Can dietary requirements be accommodated at Nairobi Safari Club By Swiss-Belhotel?
    Yes, we strive to accommodate dietary requirements at Nairobi Safari Club By Swiss-Belhotel Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Nairobi Safari Club By Swiss-Belhotel?
    Yes, breakfast at Nairobi Safari Club By Swiss-Belhotel can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Nairobi Safari Club By Swiss-Belhotel?
    Parking is available and free of charge for in-house guests at Nairobi Safari Club By Swiss-Belhotel .
  • Is Wi-Fi available at Nairobi Safari Club By Swiss-Belhotel?
    Complimentary Wi-Fi is available in all areas at Nairobi Safari Club By Swiss-Belhotel
  • Does Nairobi Safari Club By Swiss-Belhotel provide airport transfer services?
    Yes, Nairobi Safari Club By Swiss-Belhotel provides airport transfer services upon request. Additional charges may apply.
  • Does Nairobi Safari Club By Swiss-Belhotel have a swimming pool?
    Yes,Nairobi Safari Club By Swiss-Belhotel features a swimming pool for guest use. Please contact the hotel for operating hours and further details.
  • Are spa or wellness services available at Nairobi Safari Club By Swiss-Belhotel?
    Spa and wellness services are available at Nairobi Safari Club By Swiss-Belhotel Please contact the hotel for details and operating hours.
  • Is there a fitness center or gym available at Nairobi Safari Club By Swiss-Belhotel?
    A fitness center and gym is available at Nairobi Safari Club By Swiss-Belhotel for guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • Is laundry or dry-cleaning service available at Nairobi Safari Club By Swiss-Belhotel?
    Yes, Nairobi Safari Club By Swiss-Belhotel provides laundry and dry-cleaning services for an additional charge.
  • Does Nairobi Safari Club By Swiss-Belhotel provide meeting or event facilities?
    Yes, Nairobi Safari Club By Swiss-Belhotel offers meeting and event facilities. Please visit our Meeting & Events page or contact the hotel for further details and arrangements.