Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Māua Nusa Penida, Bali by Swiss-Belhotel?
    The check-in time at Maua Nusa Penida is 2:00 pm and the check-out time is 11:00 pm.
  • Does Māua Nusa Penida, Bali by Swiss-Belhotel allow pets?
    Pets are not allowed at Maua Nusa Penida.
  • Does Māua Nusa Penida, Bali by Swiss-Belhotel have electric vehicle charging stations?
    No, Maua Nusa Penida currently does not offer electric vehicle charging stations.
  • What is Māua Nusa Penida, Bali by Swiss-Belhotel's cancellation policy?
    At Maua Nusa Penida, if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.
  • What payment methods does Māua Nusa Penida, Bali by Swiss-Belhotel accept?
    Maua Nusa Penida accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer/Virtual Account (BCA, BRI, BNI, Mandiri, and Permata Bank).
  • Is Māua Nusa Penida, Bali by Swiss-Belhotel accessible for guests with disabilities?
    Yes, Maua Nusa Penida offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Māua Nusa Penida, Bali by Swiss-Belhotel?
    The nearest airport to Maua Nusa Penida is Ngurah Rai International Airport, located approximately 40-50 KM

Rooms

  • Is a minibar available in the Māua Nusa Penida, Bali by Swiss-Belhotel rooms?
    Maua Nusa Penida provides a minibar in all room types.
  • Are smoking rooms available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    all rooms at Maua Nusa Penida are non-smoking rooms. Smoking is only permitted at the designated area at Aroha Bar.
  • Are connecting rooms available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Connecting rooms are available at Maua Nusa Penida on selected room types and subject to availability. Kindly contact the hotel directly via phone or email at the time of booking to confirm availability.
  • Do Māua Nusa Penida, Bali by Swiss-Belhotel offer rooms with specific views?
    Yes, Maua Nusa Penida rooms offer Sea View,Valley View, Garden View . Please refer to the room description or contact the hotel directly for further details.
  • Do the rooms at Māua Nusa Penida, Bali by Swiss-Belhotel have private bathrooms?
    Yes, all rooms at Maua Nusa Penida have private bathrooms.

Restaurant

  • What dining options are available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Maua Nusa Penida offers a variety of dining options, including restaurants and lounges serving local and international cuisine.
  • What are the restaurant at Māua Nusa Penida, Bali by Swiss-Belhotel operating hours?
    Operating hours vary by outlet at Maua Nusa Penida . Please refer to our Dining page or contact us for the latest information.
  • Is room service available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Room service at Maua Nusa Penida is available daily from 12.00 - 9.30 PM
  • Can dietary requirements be accommodated at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Yes, we strive to accommodate dietary requirements at Maua Nusa Penida . Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Yes, breakfast at Maua Nusa Penida can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Parking is available and free of charge for in-house guests at Maua Nusa Penida
  • Is Wi-Fi available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Complimentary Wi-Fi is available in all areas at Maua Nusa Penida
  • Does Māua Nusa Penida, Bali by Swiss-Belhotel provide airport transfer services?
    Yes, Maua Nusa Penida provides airport transfer services upon request. Additional charges may apply.
  • Does Māua Nusa Penida, Bali by Swiss-Belhotel have a swimming pool?
    Yes, Maua Nusa Penida features a swimming pool for guest use. Please contact the hotel for operating hours and further details.
  • Are spa or wellness services available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Spa and wellness services are available at Maua Nusa Penida . Please contact the hotel for details and operating hours.
  • Is there a fitness center or gym available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    A gym is available at Maua Nusa Penida or guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • Is laundry or dry cleaning service available at Māua Nusa Penida, Bali by Swiss-Belhotel?
    Yes, Maua Nusa Penida provides laundry and dry-cleaning services for an additional charge
  • Does Māua Nusa Penida, Bali by Swiss-Belhotel provide meeting or event facilities?
    Meeting and event facilities are not available at Maua Nusa Penida