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FAQs

Showing 1 to 30 out of 30 results found

Are baby cots available for the rooms?

We regret that baby cots are not available in our hotel.

Are high chairs available in the restaurants?

Yes, high chairs are available in our restaurant.

Are your hotel rates per room or per person?

All rates are per room.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes, our Front Desk Agent will give you a luggage tag to identify yours.

Can I connect to the Internet from my room?

Yes, internet access available in all hotel area.

Do you have 24 hours room service?

Yes, our room service available for 24 hours.

Do you have a tour desk where I can book excursions during my stay?

We regret that tour desk not available in our hotel.

Do you have any special packages for honeymoons and anniversaries?

Yes, we have.

Do you have hairdryers in the rooms?

Yes, hairdryer is available in each room.

Do you have pet restriction policy?

We regret that pets are not allowed in our hotel.

Do you have rooms with a bathtub?

Yes, bathtub available at Suite Rooms only.

Do you offer an airport transfer service?

Yes, additional charge applied IDR 450,000nett/car/way (Avanza).


Do you provide a service for late check-out?

Yes, subject to availability and additional charge may apply.

Does my room reservation require any guarantee?

Yes, credit card required to guarantee the reservation.

Does the internet rate include breakfast?

Internet rate could be booked with or without breakfast.

How do I cancel my hotel reservation without a charge?

For any reservation offline it can be cancelled at least 1 day prior arrival. And for online booking it based on cancellation policy in your booking confirmation.

How do I get to the hotel?

Our building is in front of JIE Kemayoran.

How far is the hotel from the Beach?

Pantai Taman Impian Jaya Ancol approximately 7.5 KM or 20 minutes by car.

How far is the hotel from the downtown shopping areas?

Sunter Mall 5.2 Km (16 minutes), Mall of indonesia (6.1 Km or 18 minutes),  Mall Kelapa Gading (7.3 km or 22 Minutes).

How far is the nearest hospital to the hotel?

The nearest hospital approximately 2,8KM or 12 minutes by car.

How many people can stay in one room?

Maximum 2 adults can stay in one room.

Is a babysitting service available?

We regret that babysitting service are not available at the moment.

Is it possible to check-in earlier?

Yes, subject to availability and additional charge may apply.

Is there a safety deposit box available at the hotel?

Yes there is, safety deposit boxes are available in each rooms.

Is there a swimming pool in the hotel?

Yes, there is.

What are the local tourist attractions?

Old Town or Kota Tua, Ancol,  Fatahilah Museum and Mangga Dua Trade Centre.

What are the standard check-in and check-out times of the hotel?

Check in standard is at 2pm and check out at 12noon.

What types of rooms are available in the hotel?

In Swiss-Belinn Kemayoran we have Deluxe, Superior Deluxe, Deluxe Premier, Grand Deluxe, Business Suite, Executive Suite and Presidential Suite 

Where is breakfast served and at what times?

Breakfast is served at BaReLo from 6.00 - 1.00am.

Where is the nearest bank or currency exchange?

The nearest one is at Kelapa Gading & Mangga Dua.

Showing 1 to 30 out of 30 results found