Togetherness and Strength of the People

Maua – is the brand name that is adopted from the New Zealand heritage and is part of the suite of brands in Swiss-Belhotel International. Maua, as a brand, is developed as a special label for our hotel products which will display special environmental relationship of a resort or accommodation complex. It relates to sustainability, environmental preservation and special cultural understanding where the guest (“Manuhiri”) will experience the unity of the elements of Nature, bringing together the strength and hospitality of the people serving and enhancing the guest experience. Overall, Maua represents harmony which will flow through the special “Manuhiri” (guest) experience created by the hospitality resort or villas that the Maua brand will be applied to.

Star Rating

5-star

Concept

Maua will create a meaningful manuhiri (guest) experience of togetherness in the midst of a life-inspiring natural environment.

Maua will create a healthy, peaceful and serene environment where the manuhiri (guest) can experience life and rejuvenation one with nature and the environment.

Mission Statement

Maua will create a healthy, peaceful and serene environment where the manuhiri (guest) can experience life and rejuvenation one with nature and the environment.

Maua will bring the sacred bird of ngahere (the forest) as the sign and sentinel of the changing world whose presence will signify the “togetherness of us all’ – the Kotahi.

Brand Focus

Design and ambience for the guest looking for an experience with nature and the elements of peace and tranquillity.

Providing an all-inclusive experience package to the guest seeking an escape from everyday life looking for a healthy rejuvenation – in the form of mediations, therapies, wellness, ritual, mahinga kai- gardening, bird watching, animal experiences, tramping and natural walking tours.

Key Product Standards

• Limited key numbers – not a mass market product
• Personalised experience
• Cosy abode with the retreat, built-up areas not exceeding 30% of the land area
• Areas for creating healthy activities and experiences
• Medical support clinics and 24 hour medical services
• Spa/Therapy/Exercise/Yoga Centre
• Medical Centre associated and operated by third party professionals

Key Service Standards

• Highly trained and motivated staff
• Totally guest centered service concept
• Individual food and beverage services if required
• Unique and health focused food and beverage menus
• State of the art electronic services and facilities
• Touchless approach to meet high level hygiene standards (meeting Covid requirements also)
• Seamless internet and communication systems
• The Swiss-Belhotel International culture of Passion and Professionalism
• Create the feeling for guests of "not wanting to go home"