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FAQs

Showing 1 to 15 out of 15 results found

Are baby cot available in the room?

Baby cot only available by request

Can I connect to the Internet from my room?

Yes, free WiFi is available in all rooms and hotel area.

Do you have 24 hours room service?

Yes we have room service and available for 24 hours

Do you have any food or pet restriction policy?

We regret that animals are not allowed in our hotel.

Do you have hairdryer in the room?

Hairdryer are available in all rooms

Do you have room provide bathroom with bathtub?

Bathtub only available in our Suite room.

Do you offer an airport transfer service?

The hotel offer airport transfer with additional charge of IDR 850,000 per way.

Do you provide a service for late check-out?

Late check-out up to 18.00 hrs is possible upon availability, at a charge of 50% from the room rate.

How far is the nearest hospital to the hotel?

Mandaya Hospital is 1 KM away from the hotel. It takes around 10 minutes by car. 

How many people can stay in one room?

Our rooms only accommodate a maximum 2 person, children below 6 years old can share bed with parents. Extra bed is available with additional charge.

Is it possible to check-in earlier?

It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room from the night before.

Is there a safety deposit box available at the hotel?

There is a safety deposit box in every guest room

Is there a swimming pool in the hotel?

There is one outdoor swimming pool, located on the 3rd floor next to our pool bar, Open from 6 am to 11pm.

Where is breakfast served and at what times?

An American and Asian breakfast buffet is served in the Swiss Cafe Restaurant on the Lobby floor from 6 a.m to 10 a.m

Where is the nearest bank or currency exchange?

Currency can be exchanged in authorized money changer  or Bank located 15 minutes by car.

Showing 1 to 15 out of 15 results found