Swiss-Belexpress Jemursari Elevates Surabaya Hospitality

Swiss-Belexpress Jemursari Elevates Surabaya Hospitality

Designed with a modern, minimalist approach, the 125-room hotel offers a comfortable stay enhanced by international-standard amenities, including a gym, restaurant, meeting rooms, complimentary Wi-Fi, airport transfers, and 24-hour guest services. Its room categories—Express Room, Express Super, and Express Suite—offer varied configurations accommodating solo travellers, business professionals, families, and small groups.


The on-site Express Café serves as an all-day dining destination featuring Indonesian favourites and global classics, complemented by the Lobby Lounge, which is ideal for casual meetings and light refreshments. For business needs, the Ruby & Sapphire meeting rooms accommodate up to 120 guests, supported by dedicated banquet services.


Gavin M. Faull, Chairman and President of Swiss-Belhotel International, stated: “The rebranding of Swiss-Belexpress Jemursari Surabaya marks an important step in our ongoing strategy to strengthen our brand presence across Indonesia’s key commercial cities. As demand continues to evolve, we remain focused on delivering consistent, quality-driven hospitality that is both accessible and relevant to today’s travellers.


Surabaya remains a strategic market for Swiss-Belhotel International, and this rebranding reflects our commitment to aligning each property with the right brand positioning to support sustainable growth and long-term value for our partners.


Ilkin Ilyaszade, Senior Vice President of Operations and Development – Indonesia, added from an operational standpoint: “Swiss-Belexpress Jemursari Surabaya is designed to support the city’s fast-growing business environment. With its strategic location, efficient room configurations, and practical facilities, the hotel is well-positioned to serve high-demand corporate and industrial segments, while continuing to appeal to leisure travellers seeking convenience and comfort.


Swiss-Belexpress Jemursari Surabaya is now fully open and welcoming guests seeking stylish yet valuable accommodations enhanced by Swiss-Belhotel International’s trusted service standards. The hotel aims to become an ideal choice for travellers exploring Surabaya’s vibrant markets, business and culture, with its strategic positioning and refreshed identity.


Strategically situated along Jl. Raya Prapen, Swiss-Belexpress Jemursari Surabaya, offers effortless access for business and leisure travellers alike. The hotel is only 10 minutes from the toll gate, 20 minutes from Juanda International Airport, and just 15 minutes from the city centre. 

About Swiss-Belhotel International

Swiss-Belhotel International operates in 20 countries, managing 165+* hotels, resorts, and projects across New Zealand, Australia, Indonesia, Asia, the Middle East, Africa, and Europe, with regional offices in Hong Kong, New Zealand, Australia, China, Indonesia, UAE, the Philippines, Vietnam, Malaysia, and Thailand. Committed to delivering world-class hospitality, the group also offers the Swiss-Belexecutive Card (SBEC), a loyalty program providing many benefits, discounts from 10% to 35% on rooms, dining, and other services, plus priority check-in, complimentary upgrades, and late check-out. No collecting points, no waiting for redemption, with the free-to-join Green Global tier, members can enjoy instant discounts from their first stay!  Experience more with the SBEC Loyalty Programme—Sign up for FREE. Stay connected with us on Facebook, Linkedin, Instagram, and TikTok for the latest updates and exclusive benefits. Visit swiss-belhotel.com for more information.


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By Hidayat Jayawardana March 12, 2026
Swiss-Belhotel International supported Help@Hand national fundraising campaign, raising NZD 36,540.
By Hidayat Jayawardana March 9, 2026
Swiss-Belhotel International Chairman, Mr. Gavin Faull , was recently featured as a guest on The NBR Podcast, hosted by Simon Shepherd . In this insightful episode, titled "Growing Swiss-Belhotel: Global Hotelier on Success in Hospitality and Tourism ," Mr. Faull shares the remarkable journey of building a global hospitality powerhouse. From his humble beginnings on a New Zealand farm to overseeing a portfolio of 165 hotels across 20 countries , Mr. Faull provides a masterclass in international hotel management. The discussion delves into the strategies required to overcome industry challenges and the visionary leadership driving Swiss-Belhotel International toward an ambitious goal: reaching 530 hotels by the year 2035 . About NBR NBR (National Business Review) publishes NZ's leading business and finance podcasts, artificial intelligence, covering market shifts, investment, economics, and corporate leadership.
By Hidayat Jayawardana March 3, 2026
Swiss-Belhotel International is proud to announce that our Chairman and President, Gavin M. Faull , has been featured as a prominent global industry leader in the February edition of HM Magazine . In the 24th Edition of the HM Industry Leaders Forum , titled "Travel + Leisure Co. pursues global growth," Mr. Faull shares his expert insights and strategic vision for the year ahead. As the hospitality landscape continues to evolve, this feature highlights his perspectives alongside other esteemed hoteliers, tourism professionals, and suppliers across the Asia-Pacific region and beyond. The 2026 Industry Leaders Forum serves as a premier platform for informed discourse on the future of the sector. It brings together the collective wisdom of the industry’s most influential figures to provide a comprehensive view of emerging trends, challenges, and opportunities within the global tourism market. About HM HM, first published in 1997, is the leading accommodation trade magazine in the region and is distributed to accommodation properties in Australia, Fiji, New Zealand and countries around the South Pacific and Asia Pacific region.
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