President's Reflection (May 2026 Edition)



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AUSTRALIA, NEW ZEALAND, AND THE PACIFIC

Raymond Faulkner, Vice President Operations and Development - Australia, New Zealand, and the Pacific, representing Swiss-Belhotel International at the conference.
Auckland, New Zealand
Conference –
AHICE, the premier Australian Hotel Investment Conference and Exhibition was held in Adelaide, South Australia May 6 to 7. With over 1500 of the market leading Australia, New Zealand and Pacific hotel industry leaders in attendance representing every major hotel operator, investor and supplier in the region. Across 32 panels and 130 speakers, the conference brings together ownership and management of over AUD$60 billion dollars of hotel assets. Representing Swiss-Belhotel International is Vice President Operations and Development ANZPac, Raymond Faulkner.

Left to right: Matthias Schulz, Senior Regional Director - Sales & Marketing, Australia, New Zealand and the Pacific, Derek Sadubin from GBTA, Aileen London from Oracle
Auckland, New Zealand
GBTA Business Travel Forum – A wonderful opportunity to reconnect with business partners, colleagues and friends, and to hear first-hand about the challenges and opportunities shaping today’s corporate and tourism landscape.
📍 INDONESIA

Left to right: Mr. Davidson Charles Joseph, Regional Operations Manager; Mr. Tommy, Director of Business & Development, PT. Citra Buana Prakarsa; Mr. Jimmi, Director; Mr. Fabrice Mini, Regional Director of Operations & Development; Mr. Hartono and Mrs. Elfa Susanti, Commissioners of PT. Hotel Batam Citra Investama; Ms. Yeni Ho, Director of Marketing & Communications; and Mr. David Tai, CHA, Cluster General Manager of Grand Swiss-Belhotel Harbour Bay, Riahi by Swiss-Belhotel, Swiss-Belhotel Harbour Bay, and Zest Harbour Bay, Batam.
Batam, Indonesia
Hotel Soft Opening & Rebranding – A soft opening and rebranding ceremony for the opening of Grand Swiss-Belhotel Harbour Bay and Riahi by Swiss-Belhotel took place on 28 April 2026. These developments reflect our strategic vision to meet the growing demand for premium business and luxury leisure accommodations in this key regional gateway.

Mr. Gavin M. Faull, Chairman and President of Swiss-Belhotel International, with Mr. Hary Tanoesoedibjo, Executive Chairman of MNC Group at MNC Tower, Jakarta, Indonesia.
Jakarta, Indonesia
Swiss-Belhotel International has signed another project for development of
Swiss-Belinn Yogyakarta with PT Lido Hotel Yogyakarta.

Left to right: Mr. Ilkin Ilyaszade - Senior Vice President Operations and Development Indonesia, Mr. Edward Faull - Senior Vice President Projects and Development Central Asia and Indonesia, Mr. Matthew Faull - Senior Vice President IT, Ecommerce and Distribution, Mr. Gavin M. Faull - Chairman and President of Swiss-Belhotel International, Mr. Sudharman Shetty - President Director of PT Ratna Forever Hospitality, Mr. Srithar - Commissioner of PT Ratna Forever Hospitality, Mr. Bernanda Karo-Karo - Senior Regional Director of Finance Indonesia, Mr. Fabrice Mini - Regional Director Operations and Development.
Jakarta, Indonesia
Swiss-Belhotel International has officially signed a Hotel Management Agreement (HMA) with PT. Ratna Forever Hospitality for the development of
Ashva Swiss-Belresort. The signing marks the addition of a new resort to Swiss-Belhotel International’s growing portfolio in Indonesia, further strengthening its presence in Bali as the Group’s 10th property on the island and second property in the Ubud area.

Mr. Gavin M. Faull and Swiss-Belinn Simatupang team
Jakarta, Indonesia
Mr. Gavin M. Faull's visit – Swiss-Belinn Simatupang
team had the pleasure of hosting Mr. Gavin M. Faull during his recent visit to Jakarta from 22-28 April 2026.

Mr. Gavin M. Faull and Swiss-Belinn Simatupang team
Jakarta Greater Area, East & West Java, and Bali, Indonesia
Media Visit –
Group Marketing and Communication team successfully conducted a simultaneous media roadshow across Jakarta, Surabaya, and Bali. These visits allow the teams to share the company's latest developments while gaining valuable insights from the industry’s top storytellers.
📍 CENTRAL ASIA

Left to right: Mr. Paul Uglesic, Senior Regional Director – Operations & Pre-Opening, Central Asia; Tan Sri Dato’ Lim Kang Hoo, Founder, Chairman, and Chief Executive of Iskandar Waterfront Holdings and Ekovest Berhad; Mr. Edward J. L. Faull, Executive Director / Senior Vice President – Group Technical Services, Projects and Business Development / Senior Vice President – Projects and Development, Central Asia and Indonesia; Mr. Carrey Foong, Regional Manager – Business Development, Malaysia.
Kuala Lumpur, Malaysia
Strategic Meeting – Mr. Edward J. L. Faull
recently had a strategic meeting with Tan Sri Dato’ Lim Kang Hoo,
Founder, Chairman, and Chief Executive of Iskandar Waterfront Holdings and Ekovest Berhad. Accompanied by Mr. Paul Uglesic
and Mr. Carrey Foong,
the discussion focused on potential hospitality developments in Johor Bahru and Kuala Lumpur. The meeting reflected a shared interest in exploring strategic opportunities and reinforces Swiss-Belhotel International’s continued expansion in Malaysia through strong partnerships and quality developments.

Grand Swiss-Belhotel Melaka
Media Appreciation - Grand Swiss-Belhotel Melaka
co-organized a series of community programs in partnership with the Malaysian Civil Defence Force Associate Officers Association (PPBAPM) Melaka. As part of these initiatives, the
Media Appreciation Night 2026 was held to honor members of the press for their strategic contributions. The event was attended by representatives from 21 media outlets and was officiated by Bernama Chairman Datuk Seri Wong Chun Wai, who emphasized the vital importance of cooperation between the media and the community.
📍 PHILIPPINES

Valero Grand Suites by Swiss-Belhotel
The Valero Grand Suites by Swiss-Belhotel team recently completed a lifesaving training with the Philippine Red Cross. This training focused on essential emergency response skills, including First Aid, Basic Life Support (BLS), and proper emergency preparedness protocols. Participants gained hands-on experience and practical knowledge that can make a critical difference during real-life emergencies.

Swiss-Belhotel Blulane
Fire Drill - Swiss-Belhotel Blulane conducted its monthly fire drill, reinforcing a culture of safety awareness and operational readiness across all departments. These regular exercises ensure that our team is well-prepared to respond swiftly and effectively in any emergency, reflecting our steadfast commitment to maintaining a safe environment for both our guests and colleagues.
📍 EUROPE, MIDDLE EAST, AFRICA AND INDIA

Swiss-Belinn Nairobi, Kenya
Training - Swiss-Belinn Nairobi
staff recently completed an intensive 3-day training programme on Occupational Health and Safety. The sessions covered critical areas including fire safety, first aid, and occupational health practices, all conducted in full compliance with DOSH regulations. This initiative underscores our unwavering commitment to emergency preparedness and a safe working environment. The wellbeing of our team and guests remains our highest priority.

Swiss-Belsuites Admiral Juffair, Bahrain
Thank You and Appreciation – Manama Branch
Greetings, I would like to express my sincere thanks and appreciation for the warm hospitality and the excellent service provided during my stay. I would also like to extend special thanks to Mr. Mohammed Al-Oraibi for his cooperation and attention, which made my stay comfortable and truly enjoyable. Thank you again for your efforts, and I wish you continued success.
Faisal via email to Swiss-Belsuites Admiral Juffair
2 May 2026
Swiss-Belhotel Karawang, Indonesia
First time staying here for business trip last weekend, it was an energizing experience. Since I came, they never missed the mark more than expectations. Especially the receptionist, very helpful accommodating despite I arrive quite late, and handful I imagine. Great thanks for the service and hospitality ❤️
Satria Wijaya via Google
27 Apr 2026
Swiss-Belhotel Kuantan, Malaysia
Above expectation. Strategic location as need to town and also restaurant like Ana Ikan Bakar Petai, Maksu Paksu etc. Plus it is near to KPJ Kuantan. Reception is open style but it is nice due to ocean breeze. Room was huge, clean, simple but nice. Plus the seaview was worth it.
KeinaLens via Ctrip
16 Apr 2026

















