President's Reflection (April 2026 Edition)

3 Min

Logo reading “PRESIDENT’S REFLECTIONS” with Swiss-Belhotel International logo on the right
Cliffside sunrise over ocean with Christian retreat announcement for 2026 and a President’s Travel Diary schedule
Updates Around the Globe logo with orange globe icon and black text

📍 CENTRAL ASIA

Two men standing in a hotel lobby, smiling and giving thumbs up to the camera.

Meeting – Mr. Gavin M. Faull, Chairman and President, met with Mr. Peter Gan, President & CEO of PG Group of Companies, at Club Lounge, Le Meridien, Kuala Lumpur, Malaysia on 31 March 2026.

Group of seven posing at a formal dinner table with dishes and drinks, in front of a large dark artwork.

At Tang Court Chinese Restaurant at Langham Hotel, Shenzhen, China.

Shenzen, China


Meeting – Mr. Gavin M. Faull, Chairman and President, Mr. Patrick Low, Senior Vice President - Operations and Development, China and Central Asia, and Mr. Edward J. L. Faull, Senior Vice President - Group Technical Services and Projects / Senior Vice President - Projects and Development, Central Asia and Indonesia had a networking dinner with Mr. Li, Director of Futian District Bureau of Culture and Sports, Shenzhen, the Director of Jilin Province Government based in Shenzhen, and Ms. Joanna Zhang, CEO Greater Bay Area, Le Jian Health Technology Group, to explore new business development for South of China on 13 March 2026.

Five men posing in an office lobby with Chinese signage and purple flowers behind them.

At OneBox Technology Co. Headquarter in Guangzhou.

Quangzhou, China


Meeting – Mr. Gavin M. Faull, Chairman and President, Mr. Patrick Low, Senior Vice President - Operations and Development, China and Central Asia, and Mr. Edward J. L. Faull, Senior Vice President - Group Technical Services and Projects / Senior Vice President - Projects and Development, Central Asia and Indonesia, had a meeting with Mr. Peng Jin, founder/owner, President & CEO and Mr. Austin Yu CIO of OneBox Technology Co. at their headquarter in Guangzhou on 12 March 2026. 

Woman being interviewed on a stage with a tripod camera, colorful backdrop, and floral decor

Grand Swiss-Belhotel Melaka, Malaysia

Grand Swiss-Belhotel Melaka, Malaysia


Ramadan Campaign – Our Santapan Warisan 2.0 Ramadan campaign concluded on 18 March 2026, hosting over 15,000 diners. Marketing highlights including an Astro Awani feature, generated national interest and established new corporate and local authority partnerships. A key milestone for Grand Swiss-Belhotel Melaka was our first-ever Grand Prize giveaway of a Malaysian car (valued at RM 40k / USD 10k) for guests spending over RM 500. We also awarded stay and dining vouchers across our Melaka, Kuantan, Indonesia and Vietnam properties to demonstrate community appreciation. 

📍 INDONESIA

Five people pose at a rebranding ceremony on a red carpet with flowers and a banner backdrop.

Surabaya, Indonesia


Hotel Rebranding – Formerly known as Zest Jemursari, the hotel has officially rebranded into Swiss-Belexpress Jemursari Surabaya on 9 April 2026. The ceremony is attended by Bapak Vincentius Rachmat Loanata, Director of PT. Multi Graha Jaya Sentosa, Bapak Irwan Hendrata Budisantoso, President Director of PT. Multi Graha Jaya Sentosa, Bapak Suparman, President Commissioner of PT. Multi Graha Jaya Sentosa, Mr. Fabrice Mini, Regional Director of Operations and Development, and Ms. Tirtasari, Hotel Manager of Swiss-Belexpress Jemursari Surabaya.

Large group posing in a classroom, many holding orange tote bags, with rows of desks and a whiteboard behind them.

Surabaya, Indonesia


Guest Lecture – Mr. Mohammad Jawhar, Senior Group Manager & Trainer – Guest Loyalty & CRM, delivered a guest lecture at the prestigious Ciputra University Surabaya to 100 hospitality and tourism students and faculty members, exploring the real business impact of loyalty programs and the strategies that turn data into revenue, retention, and long-term brand value.

📍 PHILIPPINES

Two people kneel and sort plants in pots and green net bags on a concrete floor.

Swiss-Belhotel Blulane, Philippines


Garden Project – In the midst of the ME Crisis, the Swiss-Belhotel Blulane team chose to grow something—hope. With simple containers, soil, and seeds, a small garden took shape, offering not just vegetables, but reassurance. Each sprout became a symbol of resilience, soon finding its way to team members’ tables and helping support their families. More than a harvest, it became a space to pause, connect, and care for one another. In nurturing the garden, the team nurtured each other—proving that even in difficult times, we grow stronger together.

Five people stand indoors holding colorful gift bags, posing for a group photo.

Valero Grand Suites by Swiss-Belhotel, Makati

Valero Grand Suites by Swiss-Belhotel, Makati, Philippines


Essential Support – A simple day, but a meaningful one for the Valero Grand Suites by Swiss-Belhotel team. With the ongoing situation in the Middle East affecting fuel prices and contributing to the rising cost of living, even here in the Philippines, many are starting to feel the impact. That’s why we’re truly grateful for the support extended by the Management. It’s a reminder that leadership that listens and cares can make a real difference, especially during challenging times.

📍 EUROPE, MIDDLE EAST, AFRICA AND INDIA

People holding signs in a city street, with a blue high-rise in the background.

Nairobi Safari Club by Swiss-Belhotel, Kenya


Fire Drill – Fire drill exercise at Nairobi Safari Club by Swiss-Belhotel, reinforcing our commitment to guest safety and emergency preparedness. The exercise ensured our team is well-coordinated and ready to respond effectively in case of an emergency.

People gathered around a long table with food, celebrating in a narrow indoor room.

Swiss-Belsuites Admiral Juffair, Bahrain


Team Iftar – On 6 March 2026, the Swiss-Belsuites Admiral Juffair team organized a simple Iftar for our Muslim staff at the staff accommodation. This initiative demonstrates that, even amidst the ongoing Middle East crisis, our team can come together, maintain a positive spirit, and strengthen our unity.

Happy Guests logo with orange people icons and text in black and gray

Swiss-Belinn Bogor, Indonesia


Love the hotel


I stayed here with friends, and honestly it was such a great choice. The location is super strategic, close to a lot of cafe and restaurant. The room was clean, cozy, and comfortable, perfect for relaxing after a long day exploring the city. Overall, it’s great, definitely would stay here again ✨



Grey N, 29 Mar 2026 - Tripadvisor


Swiss-Belhotel Seef, Bahrain


Fabulous


I personally had an amazing experience with the hotel and the staff I would definitely recommend anyone who wants to stay in Seef please try this gem of a hotel.


Parrdhu V, 5 Mar 2026 - Tripadvisor


Swiss-Belvillas Solavita Binh Tien, Vietnam


Had a pleasant stay in the villa with my friends, awaiting more amenities to be developed for better accessibility to things during the stay


Mag, 3 Apr 2026 - Google

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