President's Reflection (April 2026 Edition)

Meeting – Mr. Gavin M. Faull, Chairman and President, met with Mr. Peter Gan, President & CEO of PG Group of Companies, at Club Lounge, Le Meridien, Kuala Lumpur, Malaysia on 31 March 2026.

At Tang Court Chinese Restaurant at Langham Hotel, Shenzhen, China.

Shenzen, China

Meeting – Mr. Gavin M. Faull, Chairman and President, Mr. Patrick Low, Senior Vice President - Operations and Development, China and Central Asia, and Mr. Edward J. L. Faull, Senior Vice President - Group Technical Services and Projects / Senior Vice President - Projects and Development, Central Asia and Indonesia had a networking dinner with Mr. Li, Director of Futian District Bureau of Culture and Sports, Shenzhen, the Director of Jilin Province Government based in Shenzhen, and Ms. Joanna Zhang, CEO Greater Bay Area, Le Jian Health Technology Group, to explore new business development for South of China on 13 March 2026.

At OneBox Technology Co. Headquarter in Guangzhou.

Quangzhou, China

Meeting – Mr. Gavin M. Faull, Chairman and President, Mr. Patrick Low, Senior Vice President - Operations and Development, China and Central Asia, and Mr. Edward J. L. Faull, Senior Vice President - Group Technical Services and Projects / Senior Vice President - Projects and Development, Central Asia and Indonesia, had a meeting with Mr. Peng Jin, founder/owner, President & CEO and Mr. Austin Yu CIO of OneBox Technology Co. at their headquarter in Guangzhou on 12 March 2026. 

Grand Swiss-Belhotel Melaka, Malaysia

Grand Swiss-Belhotel Melaka, Malaysia

Ramadan Campaign – Our Santapan Warisan 2.0 Ramadan campaign concluded on 18 March 2026, hosting over 15,000 diners. Marketing highlights including an Astro Awani feature, generated national interest and established new corporate and local authority partnerships. A key milestone for Grand Swiss-Belhotel Melaka was our first-ever Grand Prize giveaway of a Malaysian car (valued at RM 40k / USD 10k) for guests spending over RM 500. We also awarded stay and dining vouchers across our Melaka, Kuantan, Indonesia and Vietnam properties to demonstrate community appreciation. 

📍 INDONESIA

Surabaya, Indonesia

Hotel Rebranding – Formerly known as Zest Jemursari, the hotel has officially rebranded into Swiss-Belexpress Jemursari Surabaya on 9 April 2026. The ceremony is attended by Bapak Vincentius Rachmat Loanata, Director of PT. Multi Graha Jaya Sentosa, Bapak Irwan Hendrata Budisantoso, President Director of PT. Multi Graha Jaya Sentosa, Bapak Suparman, President Commissioner of PT. Multi Graha Jaya Sentosa, Mr. Fabrice Mini, Regional Director of Operations and Development, and Ms. Tirtasari, Hotel Manager of Swiss-Belexpress Jemursari Surabaya.

Surabaya, Indonesia

Guest Lecture – Mr. Mohammad Jawhar, Senior Group Manager & Trainer – Guest Loyalty & CRM, delivered a guest lecture at the prestigious Ciputra University Surabaya to 100 hospitality and tourism students and faculty members, exploring the real business impact of loyalty programs and the strategies that turn data into revenue, retention, and long-term brand value.

📍 PHILIPPINES

Swiss-Belhotel Blulane, Philippines

Garden Project – In the midst of the ME Crisis, the Swiss-Belhotel Blulane team chose to grow something—hope. With simple containers, soil, and seeds, a small garden took shape, offering not just vegetables, but reassurance. Each sprout became a symbol of resilience, soon finding its way to team members’ tables and helping support their families. More than a harvest, it became a space to pause, connect, and care for one another. In nurturing the garden, the team nurtured each other—proving that even in difficult times, we grow stronger together.

Valero Grand Suites by Swiss-Belhotel, Makati

Valero Grand Suites by Swiss-Belhotel, Makati, Philippines

Essential Support – A simple day, but a meaningful one for the Valero Grand Suites by Swiss-Belhotel team. With the ongoing situation in the Middle East affecting fuel prices and contributing to the rising cost of living, even here in the Philippines, many are starting to feel the impact. That’s why we’re truly grateful for the support extended by the Management. It’s a reminder that leadership that listens and cares can make a real difference, especially during challenging times.

📍 EUROPE, MIDDLE EAST, AFRICA AND INDIA

Nairobi Safari Club by Swiss-Belhotel, Kenya

Fire Drill – Fire drill exercise at Nairobi Safari Club by Swiss-Belhotel, reinforcing our commitment to guest safety and emergency preparedness. The exercise ensured our team is well-coordinated and ready to respond effectively in case of an emergency.

Swiss-Belsuites Admiral Juffair, Bahrain

Team Iftar – On 6 March 2026, the Swiss-Belsuites Admiral Juffair team organized a simple Iftar for our Muslim staff at the staff accommodation. This initiative demonstrates that, even amidst the ongoing Middle East crisis, our team can come together, maintain a positive spirit, and strengthen our unity.

Swiss-Belinn Bogor, Indonesia

Love the hotel

I stayed here with friends, and honestly it was such a great choice. The location is super strategic, close to a lot of cafe and restaurant. The room was clean, cozy, and comfortable, perfect for relaxing after a long day exploring the city. Overall, it’s great, definitely would stay here again ✨



Grey N, 29 Mar 2026 - Tripadvisor

Swiss-Belhotel Seef, Bahrain

Fabulous

I personally had an amazing experience with the hotel and the staff I would definitely recommend anyone who wants to stay in Seef please try this gem of a hotel.

Parrdhu V, 5 Mar 2026 - Tripadvisor

Swiss-Belvillas Solavita Binh Tien, Vietnam

Had a pleasant stay in the villa with my friends, awaiting more amenities to be developed for better accessibility to things during the stay

Mag, 3 Apr 2026 - Google