Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belhotel Danum Palangkaraya?
    The check-in time at Swiss-Belhotel Danum Palangka Raya is 2:00 pm and the check-out time is 12:00 pm.
  • Does Swiss-Belhotel Danum Palangkaraya allow pets?
    Pets are not allowed at Swiss-Belhotel Danum Palangka Raya.
  • Does Swiss-Belhotel Danum Palangkaraya have electric vehicle charging stations?
    No, Swiss-Belhotel Danum Palangka Raya currently does not offer electric vehicle charging stations.
  • What is Swiss-Belhotel Danum Palangkaraya's cancellation policy?
    Referring to the Best Flexible Rate (BFR) cancellation policy, sample: At Swiss-Belhotel Danum Palangka Raya, if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.
  • What payment methods does Swiss-Belhotel Danum Palangkaraya accept?
    Swiss-Belhotel Danum Palangka Raya accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer/Virtual Account (BCA, BRI, BNI, Mandiri, and Permata Bank).
  • Is Swiss-Belhotel Danum Palangkaraya accessible for guests with disabilities?
    Yes, Swiss-Belhotel Danum Palangka Raya offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Swiss-Belhotel Danum Palangkaraya?
    The nearest airport to Swiss-Belhotel Danum Palangka Raya is Bandara Tjilik Riwut, located approximately 17 km away.
  • Does Swiss-Belhotel Danum Palangka Raya allows Durian?
    Durian is not allowed at Swiss-Belhotel Danum Palangka Raya.

Rooms

  • Is a minibar available in the Swiss-Belhotel Danum Palangkaraya rooms?
    Minibar availability varies at Swiss-Belhotel Danum Palangka Raya by room type. Please refer to the room description for details.
  • Are smoking rooms available at Swiss-Belhotel Danum Palangkaraya?
    Swiss-Belhotel Danum Palangka Raya provides designated smoking and non-smoking rooms. Please indicate your preference at the time of booking.
  • Are connecting rooms available at Swiss-Belhotel Danum Palangkaraya?
    Connecting rooms are available at Swiss-Belhotel Danum Palangka Raya upon request and subject to availability. Kindly contact the hotel directly via phone or email at the time of booking to confirm availability.
  • Do Swiss-Belhotel Danum Palangkaraya offer rooms with specific views?
    Yes, our rooms offer City View, Pool View. Please refer to the room description or contact the hotel directly for further details.
  • Do the rooms at Swiss-Belhotel Danum Palangkaraya have private bathrooms?
    Yes, all rooms at Swiss-Belhotel Danum Palangka Raya have private bathrooms.

Restaurant

  • What dining options are available at Swiss-Belhotel Danum Palangkaraya?
    Swiss-Belhotel Danum Palangka Raya features several dining outlets, including Swiss-Café™ Restaurant with international and traditional Dayaknese cuisine and Tahai Lounge with a selection of beverages. Please visit our Dining page or contact the hotel for further details.
  • What are the restaurant at Swiss-Belhotel Danum Palangkaraya operating hours?
    Operating hours vary by outlet at Swiss-Belhotel Danum Palangka Raya. Please refer to our Dining page or contact us for the latest information.
  • Is room service available at Swiss-Belhotel Danum Palangkaraya?
    Room service at Swiss-Belhotel Danum Palangka Raya is available 24 hours for your convenience.
  • Can dietary requirements be accommodated at Swiss-Belhotel Danum Palangkaraya?
    Yes, we strive to accommodate dietary requirements at Swiss-Belhotel Danum Palangka Raya. Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Swiss-Belhotel Danum Palangkaraya?
    Yes, breakfast at Swiss-Belhotel Danum Palangka Raya can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Swiss-Belhotel Danum Palangkaraya?
    Parking is available and free of charge for in-house guests at Swiss-Belhotel Danum Palangka Raya.
  • Is Wi-Fi available at Swiss-Belhotel Danum Palangkaraya?
    Complimentary Wi-Fi is available in all areas at Swiss-Belhotel Danum Palangka Raya.
  • Does Swiss-Belhotel Danum Palangkaraya provide airport transfer services?
    Yes, Swiss-Belhotel Danum Palangka Raya provides airport transfer services upon request. Additional charges may apply.
  • Does Swiss-Belhotel Danum Palangkaraya have a swimming pool?
    Yes, Swiss-Belhotel Danum Palangka Raya features a swimming pool for guest use. Please contact the hotel for operating hours and further details.
  • Are spa or wellness services available at Swiss-Belhotel Danum Palangkaraya?
    Spa and wellness services are available at Swiss-Belhotel Danum Palangka Raya. Please contact the hotel for details and operating hours.
  • Is there a fitness center or gym available at Swiss-Belhotel Danum Palangkaraya?
    A fitness center and gym is available at Swiss-Belhotel Danum Palangka Raya for guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • Is laundry or dry cleaning service available at Swiss-Belhotel Danum Palangkaraya?
    Yes, Swiss-Belhotel Danum Palangka Raya provides laundry and dry-cleaning services for an additional charge.
  • Does Swiss-Belhotel Danum Palangkaraya provide meeting or event facilities?
    Yes, Swiss-Belhotel Danum Palangka Raya offers meeting and event facilities. Please visit our Meeting & Events page https://www.swiss-belhotel.com/meeting-venues/swiss-belhotel-danum-palangkaraya?p=base&c=property-select or contact the hotel for further details and arrangements.
  • Can non in-house guest be accessing the swimming pool at Swiss-Belhotel Danum Palangka Raya?
    Yes, the swimming pool at Swiss-Belhotel Danum Palangka Raya are accessible to non in-house guests (chargeable). Kindly contact the hotel directly to confirm availability.
  • Can non in-house guest be accessing the fitness centre at Swiss-Belhotel Danum Palangka Raya?
    Yes, the fitness centre at Swiss-Belhotel Danum Palangka Raya are accessible to non in-house guests (chargeable). Kindly contact the hotel directly to confirm availability.