Frequently Asked Questions

Find answers to common questions about reservations, check-in and check-out times, hotel policies, payments, loyalty benefits, and stay information. Our Frequently Asked Questions page is designed to provide quick and helpful guidance, making it easier for guests to plan their stay with confidence and convenience at Swiss-Belhotel International properties worldwide.

General

  • When is your check-in & check-out time at Swiss-Belcourt Bogor?
    The check-in time at Swiss Belcourt Bogor is 3:00 PM and the check-out time is 12:00 PM.
  • Does Swiss-Belcourt Bogor allow pets?
    Pets are not allowed at Swiss Belcourt Bogor.
  • Does Swiss-Belcourt Bogor have electric vehicle charging stations?
    Yes, Swiss-Belcourt Bogor has electric vehicle charging stations.
  • What is Swiss-Belcourt Bogor's cancellation policy?
    Referring to the Best Flexible Rate (BFR) cancellation policy, sample: At Swiss Belcourt Bogor if a booking is canceled within 24 hours prior to arrival or in the event of a no-show, one night’s stay will be forfeited. The booked rates are inclusive of 10% GST.
  • What payment methods does Swiss-Belcourt Bogor accept?
    Swiss-Belcourt Bogor accepts the following payment methods: Credit Cards (Visa, Mastercard, American Express), UnionPay, and Bank Transfer (BCA / Mandiri).
  • Is Swiss-Belcourt Bogor accessible for guests with disabilities?
    Yes, Swiss Belcourt Bogor offers accessible facilities. Please contact us in advance to ensure your specific requirements are accommodated.
  • What is the nearest airport from Swiss-Belcourt Bogor?
    The nearest airport to Swiss Belcourt Bogor is Soekarno Hatta Airport, located approximately 80 km away.

Rooms

  • Is a minibar available in the Swiss-Belcourt Bogor rooms?
    Yes, a minibar at Swiss-Belcourt Bogor is available in all room types, from Superior, Junior Suite, Family Suite, and Executive Suite.
  • Are smoking rooms available at Swiss-Belcourt Bogor?
    Yes, Swiss-Belcourt Bogor provides smoking rooms with limited availability. Please indicate your preference at the time of booking, and requests will be subject to availability.
  • Are connecting rooms available at Swiss-Belcourt Bogor?
    Yes, connecting rooms are available at Swiss Belcourt Bogor upon request and subject to availability. Please indicate your preference at the time of booking, and requests will be subject to availability.
  • Do Swiss-Belcourt Bogor offer rooms with specific views?
    Yes, our rooms at Swiss-Belcourt Bogor offer city views and pool views, subject to room location and availability.
  • Do the rooms at Swiss-Belcourt Bogor have private bathrooms?
    Yes, all rooms at Swiss Belcourt Bogor have private bathrooms.

Restaurant

  • What dining options are available at Swiss-Belcourt Bogor?
    Swiss-Belcourt Bogor features several dining outlets, including Swiss-Bistro, which serves local and international cuisine, and the Lobby Lounge, offering a selection of light meals and coffee. Please visit our Dining page or contact the hotel for further details.
  • What are the restaurant at Swiss-Belcourt Bogor operating hours?
    Swiss-Bistro, our all-day dining restaurant at Swiss-Belcourt Bogor, is open daily from 06:00 AM to 10:00 PM, serving a variety of local and international dishes.
  • Is room service available at Swiss-Belcourt Bogor?
    Room service at Swiss-Belcourt Bogor is available daily from 10:00 AM to 10:00 PM.
  • Can dietary requirements be accommodated at Swiss-Belcourt Bogor?
    Yes, we strive to accommodate dietary requirements at Swiss-Belcourt Bogor. Kindly inform us in advance of any special requests.
  • Can breakfast be booked as an add-on at Swiss-Belcourt Bogor?
    Yes, breakfast at Swiss-Belcourt Bogor can be added to your stay. Please inquire at the Front Office upon check-in for details.

Facilities

  • Is parking available at Swiss-Belcourt Bogor?
    Parking is available and free of charge for in-house guests at Swiss Belcourt Bogor.
  • Is Wi-Fi available at Swiss-Belcourt Bogor?
    Complimentary Wi-Fi is available in all areas at Swiss Belcourt Bogor.
  • Does Swiss-Belcourt Bogor provide airport transfer services?
    No, Swiss-Belcourt Bogor does not provide airport transfer services. However, we collaborate with a third-party bus service for airport transfers, with pick-up and drop-off available at scheduled times from the front of the hotel.
  • Does Swiss-Belcourt Bogor have a swimming pool?
    Yes, Swiss-Belcourt Bogor features a swimming pool for guest use. Operating hours from 06.00 AM to 06.00 PM.
  • Are spa or wellness services available at Swiss-Belcourt Bogor?
    Spa and wellness services are available at Swiss-Belcourt Bogor.
  • Is there a fitness center or gym available at Swiss-Belcourt Bogor?
    A fitness center and gym is available at Swiss-Belcourt Bogor for guest use. Please confirm the operating hours and details at the Front Office upon check-in.
  • Is laundry or dry-cleaning service available at Swiss-Belcourt Bogor?
    Yes, Swiss-Belcourt Bogor provides laundry and dry-cleaning services for an additional charge.
  • Does Swiss-Belcourt Bogor provide meeting or event facilities?
    Yes, Swiss-Belcourt Bogor offers meeting and event facilities. Please contact the hotel for further details and arrangements.