Swiss-Belsuites

Midscale – Upscale, Located in major urban destinations. Swiss-Belsuites are designed for clients who appreciate additional space, often are medium to long stay and may use it to host small meetings or entertain guests. Ideal for family accommodation.

Star Rating

4-star

Concept

Located in major urban destinations
Stylishly furnished and adequately equipped
Environmentally sensitive
24-hour personalized service
Thoughtful spaces for both working and living

Mission Statement

To position the property as the prefered choice for clients on either business or leisure trip looking for more than a hotel room where space for both working and living is the main feature.

Brand Focus

Targeting businessmen or family or group of friends traveling on leisure
Representing the international standard for upscale hotel suites
Ensuring consistency, efficiency and an overall welcoming approach
Providing the latest technology
Maintaining the highest product and service quality and reliability

Key Product Standards

More space that one can imagine, Computerized sound and light system ensuring the right ambiance at all times, Wi-Fi throughout all public and guests areas, Acoustic comfort throughout the hotel, Architectural design combining modern and local aesthetics Food and Beverage outlet, Contemporary reception facility
Suites minimum size 32 m2
All food & beverage facilities to be concept designed, with or without ongoing third party involvement.
Fitness centre including welcoming area, exercise room, ladies and gents changing rooms, sauna or steam and secure access Spa with foyer reception including retail area, treatment rooms, relaxation area Swimming pool attended during operating hours.

Key Service Standards

Doorman and valet parking service from 6am to 12 midnight
Concierge/luggage service 24 hours
Reception 24 hours, guest relations during business hours
Business centre 24 hours providing secretarial services during business hours
One stop call guest services
Daily housekeeping and turn down service
Laundry, dry cleaning and pressing service, including same day express laundy
Personalised wake-up call (and automated as alternative)
Main restaurant service hours 6am-11pm
Cocktail bar service hours 5pm –midnight
Lobby Lounge bar- 8am – midnight
Room Service 24 hours (limited menu between 11pm-6am)
Mini-bar replenished daily
Fitness centre guest accessible 6am – 9pm
Spa operating hours minimum 10am -10pm
Swimming pool attended during opening hours (these hours to depend on demand)