Swiss-Belhotel International Strengthens Batam Portfolio with Soft Opening of Grand Swiss-Belhotel Harbour Bay

Left to Right: Mr. Davidson Charles Joseph, Regional Operations Manager Swiss-Belhotel International; Mr. Tommy, Director of Business Development and Mr. Jimmi, Director of PT. Citra Buana Prakarsa; Mr. Fabrice Mini, Regional Director of Operations & Development Swiss-Belhotel International; Mr. Hartono and Mrs. Elfa Susanti, Commissioners of PT. Hotel Batam Citra Investama; Ms. Yeni Ho, Director of Marketing & Communications; and Mr. David Tai, General Manager Swiss-Belhotel International Hotels in Harbour Bay and Nirup Island.

BATAM, INDONESIA – Swiss-Belhotel International is pleased to announce the soft opening of Grand Swiss-Belhotel Harbour Bay in Batam. This upper-upscale property marks a significant milestone in the Group’s strategic expansion across Indonesia, strengthening its presence in a key gateway city to meet the growing demand for premium business and leisure accommodation.

Strategically located in Harbour Bay Downtown, the hotel is just minutes from the international ferry terminal, offering direct connectivity to Singapore and Malaysia. The launch reinforces Swiss-Belhotel International’s confidence in Batam’s long-term potential as a regional hub for trade and tourism.

Photo: Grand Swiss-Behotel Harbour Bay, Batam - Executive Terrace Room

Grand Swiss-Belhotel Harbour Bay introduces a distinctive luxury experience, highlighted by its signature garden atrium—a lush architectural centerpiece that provides a refreshing sanctuary for guests. The hotel features 168 elegantly appointed rooms and suites, designed to provide the international standards of comfort and service that define the Swiss-Belhotel brand.

“Batam remains a strategic gateway city and a key development market for Swiss-Belhotel International, and this opening reflects our broader growth and expansion strategy in Indonesia,” said Gavin M. Faull, Chairman and President of Swiss-Belhotel International. “We have immense confidence in Batam’s long-term business, tourism, and investment potential, and we recognize the significance of strengthening the group’s portfolio in a city with such strong regional connectivity. Looking forward, we are excited about our continued pipeline, which includes three more properties to open under the Swiss-Belhotel International brand as we further expand our footprint in the region.”

The hotel is also set to become a premier MICE destination, featuring five versatile event spaces. This includes the impressive Magnolia Ballroom, a 1,574-square-meter venue accommodating up to 2,300 guests, making it ideal for large-scale conferences and social events.

Ilkin Ilyaszade, Senior Vice President of Operations and Development – Indonesia, added: “Grand Swiss-Belhotel Harbour Bay strengthens our offering in Batam with an upper-upscale product designed to meet the needs of business, MICE, and leisure travellers. With its location in Harbour Bay, quality accommodation, and versatile meeting and event facilities, the property is well positioned to support a wide range of travel and event needs in the market.”

The soft opening of Grand Swiss-Belhotel Harbour Bay is the latest milestone in the Group’s aggressive expansion across the Indonesian archipelago. With three additional properties currently in the pipeline for Batam, Swiss-Belhotel International continues to solidify its position as a leading hospitality provider in the destination’s hospitality landscape.

About Swiss-Belhotel International

Swiss-Belhotel International operates in 20 countries, managing 165+* hotels, resorts, and projects across New Zealand, Australia, Indonesia, Asia, the Middle East, Africa, and Europe, with regional offices in Hong Kong, New Zealand, Australia, China, Indonesia, UAE, the Philippines, Vietnam, Malaysia, and Thailand. Committed to delivering world-class hospitality, the group also offers the Swiss-Belexecutive Card (SBEC), a loyalty program providing many benefits, discounts from 10% to 35% on rooms, dining, and other services, plus priority check-in, complimentary upgrades, and late check-out. No collecting points, no waiting for redemption, with the free-to-join Green Global tier, members can enjoy instant discounts from their first stay! Book stays and access special offers tailored for SBI guests and SBEC members through the Swiss-Belhotel International App – available in App Store and Google Play Store. Stay connected with us on Facebook, Linkedin, Instagram, and TikTok for the latest updates and exclusive benefits. Visit swiss-belhotel.com for more information.

*Numbers may fluctuate

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