President's Reflection (June 2026 Edition)

Gavin M. Faull, Chairman and President; Hon Nicola Willis, Minister of Finance for New Zealand; and Oliver Faull, Executive Director / Senior Vice President, Australia and New Zealand / Assistant Chief Financial Officer.

Arrowtown, New Zealand

Conference – Gavin M. Faull, Chairman and President, and Oliver Faull, Executive Director / Senior Vice President, Australia and New Zealand / Assistant Chief Financial Officer, participated in The New Zealand Initiative's Annual Members' Retreat 2026. This exclusive conference brought together members of the independent think tank to discuss key political, economic, and policy issues shaping New Zealand's future, providing a platform for thought leadership, networking, and strategic dialogue.

Matthias Schulz, Senior Regional Director of Sales & Marketing - Australia, New Zealand & Pacific, and Louise Newbury, Regional Sales Manager New Zealand.

Auckland, New Zealand

TRENZ 2026 – Matthias Schulz, Senior Regional Director of Sales & Marketing - Australia, New Zealand & Pacific, and Louise Newbury, Regional Sales Manager New Zealand, proudly represented Swiss-Belhotel International at TRENZ 2026. The event provided an excellent platform to strengthen relationships with key inbound tour operators, wholesalers, and travel buyers, while showcasing our hotels across Australia and New Zealand. Their participation generated valuable new business opportunities and further enhanced the visibility of the Swiss-Belhotel International portfolio within the tourism industry.

Matthias Schulz, Senior Regional Director of Sales & Marketing - Australia, New Zealand & Pacific, and Louise Newbury, Regional Sales Manager New Zealand.

Adelaide, Australia



ATE 2026 – Matthias Schulz, Senior Regional Director of Sales & Marketing - Australia, New Zealand & Pacific, and Melinda Lenton, Sales Manager Australia, represented Swiss-Belhotel International at ATE 2026 in Adelaide. As Australia’s premier international tourism trade event, ATE provided an outstanding opportunity to connect with international buyers, inbound tour operators, and key industry partners. Through a series of productive appointments, Matthias and Melinda showcased the Swiss-Belhotel International portfolio across Australia and New Zealand, strengthening existing partnerships and generating new business opportunities for the region.

📍 INDONESIA

Bali, Indonesia

Soft Opening – A soft opening ceremony for MĀUA Olea Ubud by Swiss-Belhotel on 28 May 2026, offering a contemporary hospitality concept designed around privacy, comfort, wellness, and a meaningful connection to nature and culture. As the second MĀUA-branded property in Bali, this launch reinforces Swiss-Belhotel International’s commitment to growing its premium portfolio in high-value destinations. 

Left to right: Mr. Ilkin Ilyaszade - Senior Vice President Operations and Development Indonesia, Mr. Edward J. L. Faull - Senior Vice President - Group Business Development, Mr. Matthew Faull - Senior Vice President IT, Ecommerce and Distribution, Mr. Sony Wangsa Putra - President Director of PT Indopasifik Indahtama, Mr. Fabrice Mini - Regional Director Operations and Development, Mr. Yudha - Legal Division Head of PT Indopasifik Indahtama.

Jakarta, Indonesia

Swiss-Belhotel International accelerates its expansion with the signing of a Memorandum of Understanding (MOU) with PT Indopasifik Indahtama for the upcoming Swiss-Belexpress Pacific Garden Tangerang. Swiss-Belexpress Pacific Garden Tangerang is set to become a 3-star hotel featuring 180 rooms designed to cater to the growing demand for practical and comfortable stays in the area.

Jakarta, Indonesia

BBTF 2026 – Swiss-Belhotel International participated at the Bali & Beyond Travel Fair 2026. The event brought together industry leaders, hospitality professionals, and travel visionaries from around the world in one prestigious destination.

📍 CENTRAL ASIA

Left to right: Patrick Low, Senior Vice President - Operations and Development, China and Central Asia, June, PA to Dato Sri' Thomas, Edward J. L. Faull, Executive Director, Senior Vice President – Group Technical Services and Projects, Senior Vice President – Operations and Development - Vietnam and Senior Vice President - Group Business Development, Dato' Sri Thomas Lau, owner of Swiss-Belresort Lundu, Sarawak, Gavin M. Faull, Chairman and President, Paul Uglesic, Senior Regional Director - Operations & Pre-Opening, Central Asia, Carrey Foong, Regional Business Development Manager - Malaysia, Kevin Chung, Partner - S.N. Yap & Associates

Kuala Lumpur, Malaysia

MOU Signing – Mr. Gavin M. Faull, Chairman and President, met Dato' Seri Thomas Lau to sign an MOU for the third property, Swiss-Belresort Lundu, Sarawak, East Malaysia, in addition to the currently operating Grand Swiss-Belhotel Melaka and Swiss-Belhotel Kuantan in Peninsular Malaysia. SBI Malaysia is expected to operate its first beach resort and first property in East Malaysia by the end of Q4 2026 or Q1 2027.

Ho Chi Minh, Vietnam

Meet Australia 2026 - Swiss-Belhotel International Vietnam participated in Meet Australia 2026 - one of the most anticipated Australia–Vietnam business events of the year, joining over 500 delegates and 400 enterprises to explore opportunities in investment, tourism, business exchange, and sustainable growth.

Hanoi Signature by Swiss-Belhotel

Hotel Event – As part of its series of exclusive resident experiences, Hanoi Signature by Swiss-Belhotel partnered with Korloff Paris to present Art of Radiance - an intimate showcase of natural diamonds and the iconic Korloff Cut collections. Celebrating refined living, exceptional design, and French luxury heritage, the event reflected Hanoi Signature by Swiss-Belhotel’s vision of creating elevated experiences for a connected community.

📍 PHILIPPINES

Swiss-Belhotel Blulane

Labour Day – In celebration of Labour Day, Swiss-Belhotel Blulane honored its employees through the thoughtful distribution of small tokens of appreciation, recognizing their dedication, hard work, and invaluable contributions to the organization. ThisLabor gesture reflects the hotel’s sincere gratitude for the commitment and resilience demonstrated by its team members every day. Through initiatives such as this, we continue to foster a culture of recognition, respect, and appreciation for the people who drive our success.

Valero Grand Suites by Swiss-Belhotel

Training – The team is honored to have invited the Department of Labor and Employment (DOLE) to conduct a training session last May 19, 2026, for our Supervisors and Managers at Valero Grand Suites by Swiss-Belhotel. The training focused on the proper procedures in handling employee disciplinary actions, due process, proper documentation, employee relations, and compliance with Philippine labor laws. It was a meaningful learning session that strengthened our leaders’ understanding of fair, professional, and responsible people management.

📍 EUROPE, MIDDLE EAST, AFRICA AND INDIA

Swiss-Belsuites Admiral Juffair

Mental Health Awareness - In collaboration with Al Hilal Hospital, our HR team at Swiss-Belsuites Admiral Juffair organized a Mental Health Awareness seminar and complimentary medical check-up for our team members – creating a safe space for meaningful conversations around mental health and ensuring every individual feels cared for, inside and out.

Swiss-Belhotel Nizwa - Opening Soon

SBEC Training - Mohammad Jawhar, Senior Group Manager Guest Loyalty and CRM spent a week preparing the Swiss-Belhotel Nizwa Oman team with loyalty program training ahead of the soft opening, supporting them as they begin this exciting new journey.

Swiss-Belhotel Jayapura, Indonesia

Dear Management of Swiss-Belhotel Jayapura,

Thank you for your prompt response and sincere apology regarding our breakfast experience on May 31, 2026. We truly appreciate the seriousness and transparency with which you have handled our feedback.

First of all, we would like to express our gratitude for the warm hospitality and care our family received during our stay. Despite the issue at breakfast, the overall friendliness and service from your team are the exact reasons why Swiss-Belhotel Jayapura has always been our top choice whenever we visit the city.

We also want to apologize if our complaint caused any severe consequences or strict reprimands for specific staff members. It was never our intention to get anyone into trouble; we simply wanted to share our constructive feedback because we care about the hotel's standards. We hope this situation serves as a positive learning momentum for the team, so that future guests will not have to experience the same issue with the breakfast service.

Please rest assured that this incident has not changed our loyalty to your hotel. We will certainly come back and look forward to staying at Swiss-Belhotel Jayapura again on our next trip.

Thank you once again for your commitment to continuous improvement. Wishing you and the entire team all the best.

Kadek Dwijaya S via email

1 June 2026

Valero Grand Suites by Swiss-Belhotel, Philippines

Exceptional

Truly exceptional staff…not only smiles…real problem solvers…like Jas, Kevin, Love and Richard and Albert. Exceptional interpersonal skills and genuine care for the guests.

Kabir Lu via Booking.com

26 April 2026

Grand Swiss-Belhotel Batam, Indonesia

Hi there,

My name is Mohamed Rusli Bin Juri and I just had a wonderful 2 nights' stay at your hotel. All of your staff are very professional in their work especially Tesa who went over and above her duties to ensure my family had a simply wonderful stay. Will definitely stay again at your hotel in the near future.

Warm regards,

Rusli.

Rusli via email

2 June 2026