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FAQs

Showing 1 to 22 out of 22 results found

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes, with certain limit time.

Do you have inter-connecting rooms?

Yes, subject to availability.

Is it possible to do late check-out?

Yes, it is possible at a charge and subject to availability.

Does Swiss-Belinn Airport provide free breakfast?

We don't have free breakfast, however we have reservation option include and exclude breakfast.

Can I use the spa area after checking-out ?

Yes you can, as the check-out times as based on leaving the room. To avoid any doubts, please contac our recepsionist 

Do you accept children without bed ?

Yes we can provide based on age. 0-6 years old are free but 7-12 years old they should booked additional extrabed

Do you have a Baby Cot ?

Yes, we have. You can request in advance or call to our recepsionist.

Do you have any food or pet restriction policy?

We regret animal and any food with strong scent e.g durian are not allowed in the hotel

Do you offer handicapped rooms ?

Yes, we have handicapped rooms with appropriate accessible equipment

Do you offer non-smoking rooms?

We will offer non-smoking rooms and we have 1 floor especially for smooking room

Do you provide free Wi-fi ?

Yes, We provide free  Wi-Fi at Public Area and Lobby also on our room.

Does Swiss-Belinn Airport Jakarta guarantee my non-smoking room preference?

-    The non-smooking guarantee is a based on availability at time of reservation. If a guest requests a non-smoking room at time of reservation and a hotel is unable to honor the request at time of check-in, we will upgraded the room who available on non-smooking room. In order to qualify for the guarantee, the guest's non-smoking preference must be included with the reservation

How far is the hotel from the downtown shopping areas?

It approximately takes 30-minutes by driving to reach the Biggest Shopping Centre in the town from hotel.  ( Taxi cost range from IDR 70.000 – IDR 100.000 ).

How far is the hotel to airport Soekarno Hatta ?

It approximately takes 10- 15 minutes by driving to Airport Soekarno Hatta from hotel (Taxi cost range from IDR 40.000 – IDR 60.000 ). 

How much does does it cost for additional breakfast?

The costs for additional breakfast IDR 99.000net/person

If we would check-out early morning, should I get a breakfast ?

We will provided Breakfast box for guest who will be check-out early morning.

Is there a risk when I put my credit card number on your site ?

No, our site is secured by data encryption. Also your credit card is required to guarantee a booking. Cancellation within 3 days prior to arrival or no show-charged 1 night stay 

What are the standard check-in and check-out times of the hotel?

The official Check in time is 14.00pm and Check out time is 13.00pm local Jakarta Time.

What should I do, if I lost or forgot something in my room?

Please contact the hotel directly. Our rooms will be cleaned daily, so that your item probably has been found by our housekeeping team.

What the prices for Extra Bed ?

The costs for extra bed IDR 300.000net include breakfast for 1 person and/or IDR 250.000net room only

Where is breakfast served and what times the breakfast open ?

Breakfast is served daily starting 06.00am – 10.00am at BaReLO on 1st floor near Lobby.

Do you offer a free shuttle service to and from the airport?

Yes we do. The below schedule is for Hotel to Airport.

3.00am, 5.00am, 7.00am, 9.00am, 11.00am, 1pm, 3pm, 5pm, 7pm, 9pm, 11pm. Journey takes 15 minutes.

For pickup from the airport please email us at rsvsiai@swiss-belhotel.com with your arrival time and flight number.


Showing 1 to 22 out of 22 results found