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guests and fellow colleagues.
• Welcome guests upon arrival with courtesy and professionalism.
• Register arrivals according to established standards and procedures including the adherence to all credit and accounting procedures.
• Manage guestroom inventory by communicating regularly with Housekeeping to ensure rooms are available for efficient check-ins.
• Room guests according to reservation requests and inventory availability.
• Programme guest keys and master keys following established standards and procedures.
• File and manage registration cards for guests according to established standards and procedures.
• Create, modify and cancel guestroom reservations for walk-ins when required.
• Review guestroom folios to check for discrepancies and ensure special billing arrangements are properly carried out.
• Be the first line of defence to handle guest queries and resolve issues in a timely and professional manner.
• Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.
• Be available to address issues and make corrections with regard to charge disputes and discrepancies when required.
• Check-out guests efficiently and courteously according to established standards and procedures including the adherence to all credit and accounting procedures.

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Ever-intriguing, ever-intoxicating Indonesia, the largest archipelago on earth comprising 13,466 tropical islands fringed with white sandy beaches, many still uninhabited and a number even still unnamed. With a long and rich history involving many external influences, Indonesia has today become the third largest democracy in the world.

A land of plenty in every respect! The sun, the surf, the farm, the sport – The Gold Coast, Bondi Beach, Merinos, the Melbourne Cup! And that’s only a small sample of the Aussie offering for visitors to this great and proud sport-loving nation. And just like the Boomerang of the indigenous Aborigine, you’ll want to come back, time after time.

You’ll absolutely love this physically beautiful country! There’s no other country on earth that offers such diversity for the visitor in action and interest terms, and being on such a tidy footprint makes it a fantastic holiday destination. There’s just so, so much to do and see that deciding what not to do during your visit might be your greatest problem.

Astonishingly exotic and utterly compelling, Vietnam is a country of breathtaking natural beauty with an incredible heritage that quickly becomes addictive.

A centre of global influence, the Middle East is an ancient region packed with history and exotic biblical destinations, magically juxtaposed with fast growing, high-tech modern cities of futuristic flair, making it an exciting destination atop the bucket list of many intrepid travellers seeking wonder, intrigue and adventure.

A centre of global influence, the Middle East is an ancient region packed with history and exotic biblical destinations, magically juxtaposed with fast growing, high-tech modern cities of futuristic flair, making it an exciting destination atop the bucket list of many intrepid travellers seeking wonder, intrigue and adventure.

A centre of global influence, the Middle East is an ancient region packed with history and exotic biblical destinations, magically juxtaposed with fast growing, high-tech modern cities of futuristic flair, making it an exciting destination atop the bucket list of many intrepid travellers seeking wonder, intrigue and adventure.

Shopping is a big draw in Doha, which boasts several large malls selling all sorts of goods with international branding. Feel free to indulge yourself, as this is all tax-free! Epicures will also find themselves satisfied with the many great resturants and cafes in Doha.

The Philippines is situated in the western Pacific Ocean. It consists of about 7,641 islands. The capital city of the Philippines is Manila and the financial district is in Makati, both part of Metro Manila. Philippines is a culturally diverse country. With its topography consisting of mountainous terrains, dense forests, plains, and coastal areas, the Philippines is rich in biodiversity.

Malaysia is a Southeast Asian country occupying parts of the Malay Peninsula and the island of Borneo. It's known for its beaches, rainforests and mix of Malay, Chinese, Indian and European cultural influences.

Discover the captivating beauty of Thailand, where ancient traditions meet breathtaking wonders. Thailand offers an unforgettable journey from vibrant Bangkok to idyllic Phuket and enchanting Krabi.

Imagine encountering the African Big Five in their natural habitat, hiking through lush rainforests, and relaxing on pristine beaches all in one trip. Witness the Great Migration, engage with diverse tribes, and indulge in heart-pounding adventures like hot air ballooning over the Maasai Mara.

Discover Egypt, the land of timeless wonder, where ancient monuments stand proudly beside modern cities. From the majestic Nile River to the golden sands of the Sahara, every corner tells a story of history and heritage.